Job description

ARE YOU INTERESTED IN LEARNING A NEW INDUSTRY AND SKILL SET?

We are looking for positive and motivated professionals who would like to make a complete career change in property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in property management will serve you well in future roles in our company or in your external career progression.

The starting compensation is $55,000 a year with reviews and performance increase opportunities every 6 months.

Typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where pro-active effort and decisions are required.

In this role, you will learn customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management, and much more. Please think of it as a solid foundation for general business matters and administration.

A little about us:

We believe a vibrant culture is based on trust. We are looking for positive and motivated people that can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employees… We hire work family.

While the role is partially remote, we do believe in being social with each other. Learning is also best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.

Job requirements
WHAT IS A COMMUNITY MANAGER?

Put simply, the community manager position is the face of our organization! It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA community board of directors, homeowners, and vendors. You will be required to have an elevated level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES OF A COMMUNITY MANAGER?

Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as a Community Manager:

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for after hour emergencies
• Plus, additional tasks, as necessary.

What does it look like to be an employee at Spectrum Association Management?

-99% of employees believe in the company leadership and future success of the organization.

-96% of employees are proud to work here and love their coworkers!

-99% of employees have felt well supported by management through COVID-19.

We offer a comprehensive package that is more than just a paycheck

• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role and requirements of the business. Determined by the manager after the training phase and required in office a couple of days per week.
• Recognized as Best Places to Work 16 years in a row!
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• Privately-owned with over 20 years in business and during that time, never a layoff in our company.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• Forty paid hours per year for community service activities.
• Internal Learning and Development Management System.
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Well-structured 5-year career track plan with a 6-month review.
• Salary: The beginning salary is $55,000
• Office Location: 17319 San Pedro Avenue, San Antonio, Texas 78232
• Must be able to commute to our local office for team collaboration, onsite functions, or any mandatory events. The training phase will begin in the local office.

For more information about Spectrum AM, visit our website at https://spectrumam.com

If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.

Spectrum AM is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 6 years

Schedule:

• Evenings as needed
• Monday to Friday
• On call

Ability to Relocate:

• San Antonio, TX 78232: Relocate before starting work (Required)

Work Location: Hybrid remote in San Antonio, TX 78232