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We are seeking a highly organized Intake Specialist to join our prestigious law firm. As the Intake Specialist, you will be responsible for overseeing multiple receptionist tasks, ensuring that all phone calls are answered promptly and professionally, and maintaining the organization of leads in the firm's Customer Relationship Management (CRM) system. Your primary focus will be on providing exceptional customer service, streamlining the intake process, and ensuring that leads are properly managed and follow established protocols. Fluency in both English and Spanish is required.
$16 - $19 hourly
Responsibilities:Phone Call Management:
Lead Intake and Management:
CRM System Maintenance:
Receptionist Tasks:
Administrative and Other Tasks:
We're a personal injury law firm in Baltimore, MD. The firm was established in 1977 by William Kolodner, who passed the torch to his daughter Jill Kolodner and grandson Hunter Duke, keeping the business a family-run, multi-generational firm. We have been helping injured folks in MD get the compensation they deserve against negligent defendants. Our mission is to help as many Marylanders get the best legal representation by guiding them through the legal process, so they can focus on recovering from their injuries. We believe our firm offers the best personal injury legal services in MD. We want to continue to expand our team so we can maintain our top-notch customer service and legal expertise for our expanding clientele. Victims of personal injury will know that they can call us to handle their case thoroughly and expeditiously. Our team is composed of compassionate individuals, committed to advocating for clients.
Full Time
$56k-74k (estimate)
05/13/2024
07/11/2024
The job skills required for Intake Specialist include Customer Service, Data Entry, Microsoft Office, Written Communication, Organizational Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Intake Specialist positions, which can be used as a reference in future career path planning. As an Intake Specialist, it can be promoted into senior positions as a Behavior Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Intake Specialist. You can explore the career advancement for an Intake Specialist below and select your interested title to get hiring information.