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IAQ Medics Heating & Air Conditioning is Hiring a Customer Support Representative (CSR) Near Woodbridge, VA
About IAQ Medics Heating & Air Conditioning
IAQ Medics Heating & Air Conditioning is an established company with over 20 years of experience providing top tier service to the northern Virginia and Washington D.C. communities.
About the Role
IAQ Medics Heating & Air Conditioning is looking for a Customer Support Representative (CSR) to help the technician complete installations efficiently and accurately. This is a full-time role that will report into the Client Support Manager and be fully remote or based out of our growing Woodbridge, VA office.
What You'll Do
- Have phone conversations with prospective and current clients to answer questions, set appointments and schedule visits
- Hours are Monday - Friday 7:30am - 4:00pm
We'd Love To Hear From You If You Have
- Experience working for an HVAC company a plus
- Excellent written and oral communication skills
- Strong customer service skills
Working Conditions/Physical Demands
- Must consider safety one's primary job and must have general knowledge of safe working practices and OSHA requirements
- To adequately perform the duties of this job the team member is regularly and routinely required to sit, stand, walk, stoop, use hands to handle controls, hear, and talk
- The ability to lift and/or move 30 lbs is required
Benefits and Perks:
IAQ Medics Heating & Air Conditioning treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our employees with:
- Competitive Pay
- Benefits: We offer top-notch benefits!
- Various medical, dental & vision plans, including 100% employer covered options for you and your family
- 401(k) match up to 3.5%
- Long & short-term disability and life insurance
- Flexible spending accounts for health and dependent care
- Training and Career Growth: Paid training opportunities and countless internal career growth opportunities. Whether you're interested in becoming a Field/Department Manager or maybe you're interested in Sales, Tech and Corporate roles, we're here to support your growth.
- Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
- Company Branded Attire
IAQ Medics Heating & Air Conditioning is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
Job Summary
Full Time
$48k-60k (estimate)
05/05/2024
07/03/2024
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