Description

POSITION TYPE/CLASSIFICATION

Full-time/Non-exempt

REPORTS TO

Sales Director

JOB OVERVIEW

The Front Desk Coordinator provides a positive atmosphere in the workplace, assists clients on the phone and in-person, maintains the database, create and send mailings, and is available to aid sales in administrative tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Aid sales department in sale production
• Answer phones, route inbound calls to specific people, take and relay phone messages, and manage multiple incoming calls
• Maintain database
• Run weekly sales sheets
• File weekly sales receipts with the accounting department
• Create and send mailers through the marketing department
• Call leads and database contacts on a daily basis to create more business for the sales team
• Maintain a filing system of events consistent with the office
• Perform any reasonable tasks assigned which the associate is capable of performing
• Address customer concerns in a proactive, positive manner
• Assist guests as they enter and exit the building
• Update weekly sales board
• Attend all department meetings

QUALIFICATIONS AND REQUIREMENTS

• High School Diploma or equivalent required
• Proficient in Microsoft Suite Office programs and data entry skills
• Strong communication skills 
• Positive interpersonal skills
• Able to operate a multiple line phone
• Organizational skills and ability to pay attention to detail
• Able to balance many active projects at the same time
• Possess a professional in-person and telephone demeanor at all times
• Able to remain in a stationary position for long periods of time
• Able to work independently and in a team environment
• Able to follow all safety guidelines
• Understand and respect diversity
• Demonstrate ethical behavior
• Able to work 40 hours per week

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed and instructed by management.

Requirements

Full time, Tuesday through Saturday