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At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.
As a result, we continue to invest heavily in being the premier technology employer in Northern New England. We are 100% employee-owned which gives us the unique opportunity to combine shared equity with empowerment to create an incredible career development opportunity.
We are seeking a full-time Client Support Coordinator to join our Client Support Team. As the first point of contact for our clients, our Client Support Coordinators play a critical role in delivering exceptional client service through facilitating the problem triage, management, and resolution process through email & phone support. In this dynamic role, you will be responsible for managing and enhancing the overall client support experience. As a key liaison between our clients and internal teams, you will play a crucial role in ensuring client satisfaction, resolving issues, and facilitating effective communication.
Every day, you will have the opportunity to build relationships with businesses, working collaboratively with clients from various industries across northern New England. You will be exposed to a wide variety of technology solutions and be surrounded by continuous learning opportunities in the information technology sector. This is an ideal role for someone who wants to build a career in information technology and has an eagerness to learn and grow with a great company.
We’re looking for a client-focused, detail oriented, and highly motivated team player who enjoys problem solving, cross-team collaboration, and has demonstrated experience delivering exceptional client service.
Responsibilities:
Our Culture & Benefits:
Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our New Hampshire Office is located in the Brady Sullivan Tower just steps from downtown Manchester. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine.
Being 100% employee-owned, the employee-owners of Systems Engineering are its most valuable resources who have collectively made Systems Engineering a Best Places to Work Company in Maine for a decade. We pride ourselves on delivering great outcomes for our Culture, Clients, and our Community by cultivating a culture focused on continuous learning, community impact, and Employee-Ownership.
In addition to a competitive salary, our benefits include:
Full Time
IT Outsourcing & Consulting
$51k-66k (estimate)
01/12/2024
06/29/2024
WALTHAM, MA
25 - 50
1983
ALAN DAY
<$5M
IT Outsourcing & Consulting
The job skills required for Client Support Coordinator include Problem Solving, Microsoft Office, Collaboration, Futures, Client Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Coordinator positions, which can be used as a reference in future career path planning. As a Client Support Coordinator, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Coordinator. You can explore the career advancement for a Client Support Coordinator below and select your interested title to get hiring information.