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Call Center Representative
Apply
$45k-57k (estimate)
Full Time 1 Week Ago
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Integrity Marketing Group is Hiring a Call Center Representative Near Sacramento, CA

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their health and wealth so they can be ready for the good days ahead.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit IntegrityMarketing.com.

Job Details:

GPIS is seeking an experienced call center professional to be the first impression of GPIS. These scheduling calls are essential to the overall success of our team as they will be the initial consultation with the prospective clients. The Scheduling Representative will educate prospects on who we are, what we do, and how we improve their lives.

Responsibilities:

* Making daily outbound calls in a professional and efficient manner.

* Handle inbound calls.

* Accountable for daily and weekly goals for scheduling appointments for our Benefits Specialist.

* Communicate effectively with prospective clients and colleagues.

* Work independently and as a key member of the entire team.

* Place scheduled appointments on representatives' calendars.

* Document all calls, tasks, and appointments in CRM.

* Create a positive first impression of GPIS and the unique services we provide.

* Participate in daily team huddles, attend training sessions and other meetings as needed.

* Other duties as assigned.

Skills & Abilities

* Knowledge of sales processes.

* Energetic yet compassionate phone skills required.

* Great problem-solving ability.

* Highly motivational and possesses persuasion skills.

* Ability to stay organized.

* Capable of prioritizing and multi-tasking.

* Excellent communication skills.

* Proficient in MS Office 365, CRM, or similar software.

* Passion for helping people and enriching their lives.

* Ability to exhibit GPISs' Core Values in daily work.

Requirements

* Previous sales, marketing, or customer service experience.

* Previous cold calling or call center experience.

* Working knowledge of MS Office and GOLD MINE (or similar CRM software).

GPIS provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or other legally protected classification in the state a person is seeking employment. Local applicants are encouraged to apply. Drug-free work environment.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.

Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities

Job Summary

JOB TYPE

Full Time

SALARY

$45k-57k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

05/17/2024

WEBSITE

integritymarketing.com

HEADQUARTERS

JOHNSTON, IA

SIZE

25 - 50

FOUNDED

2006

CEO

TYLER LAINSON

REVENUE

<$5M

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About Integrity Marketing Group

Integrity Marketing Group, headquartered in Dallas, Texas, is the nations leading independent distributor of life and health insurance products focused on serving Americans. Founded in 2006, Integrity develops and distributes life and health insurance products with insurance carrier partners and markets these products through its distribution network, which includes other large insurance agencies located throughout the country that have more than 345,000 independent agents. Integrity serves over 7 million clients with almost 5,500 employees. In 2020, Integrity expects to help insurance carrier ... s place $7 billion in new premiums. More information is available at www.IntegrityMarketing.com. More
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

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Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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