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Front Desk Associate
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$29k-37k (estimate)
Full Time 1 Week Ago
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City of Moab is Hiring a Front Desk Associate Near Moab, UT

*Part-time Position*
General Purpose
Performs a variety of clerical, secretarial and reception duties including, but not limited to, customer relations, membership registration, cashiering, retail sales, providing information, answering phones, filing, requisitioning supplies, etc.
Reporting Relationships
Supervision Received: The Front Desk works under the direction of the Front Desk Manager and the Sports & Aquatic Director.
Supervision Exercised: N/A
Essential Functions
  • Demonstrate an understanding of the mission and core values of the facility while accomplishing performance goals established with the Sports & Aquatic Director.
  • Greet the public:
    • Provide information related to services, programs, and general policies and procedures.
    • Provide patrons with requested forms, publications, and other informational materials.
    • Direct patrons to requested locations for classes, etc.
    • Listen to public comments, complaints, or questions.
    • Respond to questions and concerns by referring individuals to appropriate personnel for assistance.
    • Convey information effectively to the community.
  • Accept payment from clients for facility use or other sales.
  • Register clients for a variety of programs and memberships:
    • Operate computer as needed to perform membership and program registration and secretarial duties.
    • Manage facility memberships and registration records for retrieval and filing.
  • Operate office and telephone equipment:
    • Receive, respond to, and direct incoming telephone calls.
    • Query callers to identify needed assistance, determine appropriate department or office, and direct calls accordingly.
    • Deliver messages to personnel in a timely manner.
    • Monitor office equipment/computer system to detect problems and notify supervisor of potential problems or needed repairs.
  • Keep the front desk area clean and tidy:
    • Keep track of office supply inventory and order supplies when necessary.
  • Open and/or close the facility as needed.
  • Notify staff of appointment arrivals.
  • Assist with emergency action plan.
  • Ensure knowledge of programming and processes through effective communication skills.
  • Perform other duties as assigned.
Minimum Qualifications
  • High School diploma or equivalent; and
  • One (1) year of clerical, administrative and/or customer service.
Required Knowledge, Skills, and Abilities
  • Excellent customer service and interpersonal skills.
  • Friendly, outgoing, and enthusiastic.
  • Ability to perform multiple tasks effectively and efficiently at once.
  • Detail-oriented and organized.
  • Proficient in Microsoft Office applications.
  • Knowledge of basic office machinery and telephone systems required.
  • Must possess basic math and money handling skills.
  • Retail and cashier experience.
  • Ability to establish and maintain a good working relationship with other employees and the public, work irregular hours, perform a variety of tasks simultaneously or in rapid succession, maintain an upbeat and motivational demeanor.
Special Qualifications
  • Must hold a valid Utah Driver's License
  • Willing to obtain CPR Certification
Work Environment and Physical Demands
Moderate noise. Physical activity will include sitting, standing, walking, reaching with hands or arms, squatting, talking, or hearing more than 2/3 of the time, stooping, kneeling, crouching, or crawling. Lifting requirements are 20 pounds. The vision requirements are close, distant, color peripheral, depth, and ability to adjust focus.
Selection Guidelines
A formal application is required; finalists will interview with the appropriate hiring authority. Applicants must pass a pre-employment drug test and background check.

Job Summary

JOB TYPE

Full Time

SALARY

$29k-37k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/19/2024

WEBSITE

moabcity.org

HEADQUARTERS

MOAB, UT

SIZE

100 - 200

FOUNDED

1902

CEO

MASON JOHNSON

REVENUE

$10M - $50M

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About City of Moab

The City of Moab, Utah is located in the beautiful redrock country of southeastern Utah, adjacent to Arches and Canyonlands National Parks and many other scenic wonders. Moab is a diverse and active community with many offerings and amenities. The current population of the City of Moab is about 5,200 and annual tourist visitation of approximately 1.4 Million.

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

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Step 3: View the best colleges and universities for Front Desk Associate.

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