Title: Food Service Assistant Manager

Pay Range: H 5

Date: 05-10-19

Report To: Food Service Manager

Job Summary:

Responsible for overall operation of the facility when manager is not present, purchase food and stock, and

make sure everyone is trained on proper food preparation, kitchen safety techniques and understand health

standards. Make sure Linville Land Harbor is represented correctly and our standards are upheld.

Tips are included.

Duties and Responsibilities:

 Lead their employees to make sure food is cooked and served quickly.

 Ensure the proportions are correct.

 Keep tabs on food cost, waste and employee hours.

 Set work schedules.

 Set daily and weekly cleaning schedules.

 Train and discipline employees.

 Do their best to optimize profit for Linville Land Harbor.

 Control Expenditures.

 Create the best experience for customers.

 Develop and recommend policies for the Board of Directors through the General Manager.

 Perform other related duties as required.

Knowledge, Skills, and Abilities:

 Customer Service – When interacting with customers, be friendly and courteous to keep customers

returning.

 Attention to Detail – Food Service Manger has to keep his/her eyes on a lot of elements: food standards,

costs, safety, etc.

 Leadership – Must be a leader, rallying the team during heavy shifts, resolving conflicts and getting the

job done.

 Organizational Skills – Keeping work schedules, shipments, cleaning schedules and organized is crucial

to the job.

 Problem Solving Skills – Dealing with employee conflict, irate customers and wrong stock orders. Must

be able to come up with a solution quickly.

 Speaking – Need to accurately and easily communicate standards and cooking methods to staff, give

orders and speak with customers clearly.

Credentials and Experience:

 Although not necessarily required, a bachelor’s degree in food service management or similar is desired.

 Serve Safe Certification Preferred

 Equivalent combination of education and/or experience.

Job Types: Full-time, Part-time, Temporary, Seasonal

Pay: From $15.00 per hour

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Newland, NC 28657: Relocate before starting work (Required)

Work Location: In person