Summary: Responsible for maintaining a small caseload and supervising Ryan White and MAI Case Managers and Consumer Advocates

Position Type:Full Time, Exempt

Essential Functions

• Maintain a small caseload.
• Assist with the supervision and management of daily operational activities of the case management team.
• Assist with case supervision to ensure home visits, charting, data entry and follow-up are conducted.
• Assist with quality management and review of Ryan White Case Management Services
• Assist with grant writing to ensure continuity of funding and grant performance reports.
• Review and approve time sheets and mileage logs.
• Serves as backup to Program Director and staff.
• Attend all Ryan White Mandatory Meetings and Trainings
• Follow all guidelines & procedures related to EZ Labor (clocking in & out, reviewing timecard, requesting edit sheets, etc.)
• Maintain professional, courteous relationships with all consumers, staff, community, members and professional partnerships
• Maintain training requirements.
• Report any significant concerns to Program Director
• Provide 24-hour on-call supports.
• Projects and duties as assigned.

Supervisory Responsibility

RW/MAI Case Managers and Consumer Advocates

Required Education and Experience
Must have a Bachelor’s degree in Social Work or Human Services field and at least two years of paid post degree experience in providing case management services. Job involves local travel so a valid driver's license and vehicle insurance is required. 

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.