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Memorial Hermann | GoHealth Urgent Care
The Woodlands, TX | Full Time
$37k-45k (estimate)
2 Months Ago
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Memorial Hermann | GoHealth Urgent Care
Friendswood, TX | Full Time
$37k-45k (estimate)
0 Months Ago
Medical Assistant Training Coach
$37k-44k (estimate)
Full Time
1 Week Ago
Memorial Hermann | GoHealth Urgent Care is Hiring a Medical Assistant Training Coach Near Katy, TX
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Medical Assistant Training Coach role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Medical Assistant Training Coach uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Medical Assistant Training Coach will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.
Education:
- Graduate of a Medical Assistant Program preferred
- 1 years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
- CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required
- High school diploma or equivalent required
Work Experience:
- Medical Assistant experience preferred for Graduate of a Medical Assistant Program or
- 2 years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred.
- Training or related experience required
- Experience using Electronic Health Record (EHR)
- Urgent care experience preferred.
License/ Certifications:
One of the following certifications is required (or must obtain within 15 months of hire):
- ARMA- American Registry of Medical Assistants
- CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
- NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
Or the following certifications are excepted at the time of hire:
- Graduate of an Accredited School of Nursing or LPN or RN
- EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
- CNA - Certified Nursing Assistant
- Basic Life Support (BLS) required or must be obtained within 12 months of hire
- Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.
*MA in WA State: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA)
- MA in CA State: must hold: 1) Graduate of MA school needed Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.
Basic Life Support (BLS) required or must be obtained (see below)
- Must obtain BLS certification within 30 days of hire date
Additional Knowledge, Skills and Abilities Required:
- Proficient use and understanding of medical terminology
- Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures
- Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.)
- Excellent verbal and written communication skills
- Excellent presentation skills
- Excellent organizational skills
Functional Competencies:
1. FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
2. INTERPERSONAL – Develops and maintains excellent working relationships within HR and other business departments.
3. ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. PROBLEM SOLVING – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
5. SELF-MANAGEMENT – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
6. TECHNICAL COMPETENCE – Uses or gains knowledge that is necessary to perform the major functions that are described above
7. WRITING – Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.
8. CUSTOMER SERVICE – Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion.
9. TEAMWORK/COLLABORATION – Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities.
10. RELATIONSHIP MANAGEMENT – Maintains good communication and a positive relationship with employees at all levels of the organization to promote employee satisfaction. Projects excellent customer relations in all interactions.
11.ORGANIZATION - Advanced organizational skills with the ability to handle multiple assignments
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here.
About GoHealth Urgent Care
GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland/Vancouver, Texas and Virginia. And all of these positions have one thing in common: flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives. Remote positions are also available.
Job Summary
JOB TYPE
Full Time
SALARY
$37k-44k (estimate)
POST DATE
05/05/2024
EXPIRATION DATE
07/02/2024
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