HTL Freight Job Ad

Title: Carrier Sales Manager

Work Location: Charlotte, NC

Job Classification: Full-time, in-office

Compensation: $75K-$90K base salary with uncapped commissions

Start Date: ASAP

Who We Are:

HTL Freight is a leading third-party logistics (3PL) & freight solutions company headquartered in Charlotte, NC. HTL is looking for motivated self-starters who are eager to join a fast-paced industry. The Carrier Sales Manager will play a key role in our team by leading, monitoring, and training our Carrier Sales team to ensure HTL standards for this role are met throughout the organization. This is a great opportunity for someone who is excited about moving the United States' supply chain forward, motivated, capable, and willing to jump in and support their colleagues with confident and strategic solutions. If you are ready to start or continue your career with one of the fastest-growing companies in the logistics industry, let’s chat.

What’s in it for you:

• Competitive base salary range of $75,000-$90,000 with an unlimited commission structure.
• Base plus Day One, Dollar One Commission Plan.
• Medical, Dental, Vision, Disability, Life Insurance, and 401K
• Career advancement opportunities.

Responsibilities:

• Lead, grow, develop, and motivate a team of 10-15 Carrier Sales Representatives to successfully execute their responsibilities by utilizing effective communication, organizational, and creativity skills to maximize revenue potential while meeting customer service/operations requirements and organizational goals.
• Coach and train CSRs on carrier pricing, availability, negotiation strategies, creative problem-solving, industry knowledge, etc.
• Develop SOPs and ensure their consistent utilization.
• Verify CSR work by ensuring all database documentation is compliant with both industry standards and HTL’s expectations.
• Continuously monitor CSR performance by reviewing, updating, and communicating KPI metrics.
• Mentor and improve performance through personal one on one coaching, sharing guidance on how to perform more effectively in the role.
• Provide daily, weekly, and monthly updates to Leadership vital to the success of the organization re: challenges, successes, people, processes, etc.
• Ensure appropriate coverage to staff the team.
• Assist CSRs in “all-hands-on-deck” situations for hot loads, service failures, etc.
• Partner with Human Resources on hiring decisions, onboarding, corrective actions, annual performance appraisals, and more.

Qualifications:

• 2-5 years of experience in the 3PL environment. Proven experience leading and motivating a team of CSRs.
• A Bachelor’s Degree in Logistics Management, Supply Chain Management, and/or relevant experience in transportation or related field.
• Proficient computer skills (MS Office and Teams).
• Proficient in industry-based software. Strong experience in TAI preferred.
• Outstanding verbal and written communication skills (i.e., phone, video, email).
• Ability to function in a fast-paced work environment and tolerate stress.
• Ability to plan and organize, attention to detail, and problem-solving skills.
• Ability to travel both domestically and internationally up to 30% between assigned offices.
• Bilingual Spanish is a huge plus.

Who We Are:

Please send your resume with a cover letter that specifically states why this role is of interest to you to HR@HTLFreight.com. Resumes without cover letters specifically addressed to HTL Freight will not be considered.

HTL Freight is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans, or other bases by applicable law.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay
• Uncapped commission

Schedule:

• Monday to Friday

Ability to Relocate:

• Charlotte, NC 28210: Relocate before starting work (Required)

Work Location: In person