Principal Function:

• Provides customer service and clerical support to the Acquisitions department.

Principal Duties:

• Schedules daily pickups and deliveries, rescheduling or rerouting when necessary in agreement with internal logistics team(s) and/or external donors and vendors. Ensuring pickup and delivery schedules are up to date.
• Assists in daily database management such as data entry and organization, retrieval of data, and other administrative functions as required.
• Creates supporting documentation for donations or purchases including Donation Orders, Incoming and Purchase Invoices.
• Prepare and facilitate the approval of Check Requests.
• Create and maintain donor/vendor spreadsheets and reports.
• Responsible for filing and scanning posted donation orders.
• Works effectively with other staff members at all levels of responsibility within the organization
• Efficiently handles vendor and/or donor calls and correspondence, acting as a liaison for all donors and/or vendors.
• Performs other such duties as assigned by the supervisor.

Qualifications:

• Minimum High school graduate; vocational training preferred or equivalent work experience.
• Two - three years of customer service experience in distribution/warehouse environment.
• Intermediate Computer literacy (Microsoft Office Suite, Excel is a must).
• Great interpersonal, written, and oral communication skills.
• Ability to work well with people of diverse backgrounds.
• Ability to work in a fast-paced environment; self-starter, excellent attention to detail.
• Excellent organizational skills.