Job Title: Facilities Manager

Department: Real Estate & Construction

Reporting to: Vice President of Real Estate & Constructions

FLSA Status: Non-Exempt

Date Prepared: 05/03/24

Job Summary:

The job responsibility of the facilities manager is to ensure that corporate Krystal Restaurant locations are maintained and operational. The facilities supervisor maintains grounds, buildings, oversees property maintenance & condition of equipment, manages & schedules vendors, manage repairs, and oversite of complete restaurant remodel projects.

Essential Duties and Responsibilities:

• Asses current condition of electrical systems, HVAC systems, plumbing, roof, exterior, and equipment to ensure facility is efficient and in excellent working order.
• Contact & vet new vendors and sub-contractors for property repairs, and maintenance issues.
• Maintain relations with current vendors & subcontractors.
• Create & maintain accurate records of current equipment condition, repairs, and replacement dates and warranty information.
• Create & maintain annual facilities maintenance schedule.
• Ensures facility is prepared and follows safety protocol for emergencies: Fire, Flood, Hurricanes.
• Ensure all equipment are maintained and functioning correctly.
• Initiate solutions for property and building repairs.
• Ensure all maintenance & repair activities align with Krystal’s venues plans and specifications.
• Perform site visit, define project scope for needed repairs, contact and schedule vendors, compare quotes for repairs, ensure repair is completed, ensure quality of repair.
• Prepare annual maintenance budget for leadership. Budget should assess cost savings, upcoming deferred maintenance, and upcoming maintenance priorities.
• Track & manage company M&R Cap X budget.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• High school Diploma
• 5 Years’ Experience in QSR facilities management.
• Construction experience with project management and construction applications.
• Construction/maintenance schedule creation & management experience.
• Facilities budget creation & management of project specific budget and fiscal facilities budget.
• Broad knowledge & understanding of material applications and finishes.
• Knowledge of commercial restaurant equipment maintenance & applications.
• Track record of managing multiple projects simultaneously.
• Strong customer service aptitude.
• Critical path approach to scheduling maintenance & construction projects.
• Working knowledge of Microsoft XCEL, Word, Outlook, and Project is required.
• Knowledge and experience of troubleshooting water intrusion issues, commercial roofs, HVAC curb & equipment, Ducting condensation & insulation, building envelope, finishes, etc.
• Experience with sanitary sewer systems and grease control applications & maintenance.
• Experience with municipalities, code enforcement, environmental, inspections, signage/zoning and permitting are preferred.
• Experience with FEXA - a computerized maintenance management system.
• Preferably based in the Southeastern US
• Ability to travel 40% to 60% of the time

Knowledge/Skills/Abilities:

• Planning and Organizing - Accomplishes goals through establishing priorities and organizing own workload to meet deadlines in a timely fashion. Manages time wisely and effectively prioritizes multiple, competing tasks. Plans, organizes, and actively manages meetings for maximum productivity.
• Communication- Establishes, monitors, and improves communication channels that foster open communications, upward, downward, and among peers. Matches the right medium (e.g., phone, email, etc.) to the message and uses good judgment in sharing information.
• Results Oriented- Influences events to achieve or exceed goals. Is dedicated to achieving outcomes without compromising core processes, values, or procedures. Conveys a sense of urgency to make things happen – wants results. Respects the need to balance short- and long-term goals. Have the energy / work ethic to maintain the pace required to produce company results.
• Problem Solving/Decision Making - Considers options and alternative courses of action to make rational and realistic decisions in a timely manner. Asks open-ended questions to gather information and listens carefully to response(s). Uses resources to gather collective ideas on issues to better arrive at a timely decision.

Skill Requirements: (X = Required for job)

X

Typing/computer keyboard

X

Verbal communication

X

Utilize computer software (specified above)

X

Written communication

X

Retrieve and compile information

Public speaking/group presentations

X

Maintain records/logs

X

Research, analyze and interpret information

X

Verify data and information

X

Investigate, evaluate, recommend action

X

Organize and prioritize information/tasks

Leadership and supervisory, managing people

X

Operate office equipment

X

Basic mathematical concepts (e.g. add, subtract)

Advanced and/or abstract mathematical concepts (fractions, decimals, ratios, percentages, graphs, interpolation, inference, frequency, formulas, etc.)

Other:

Physical Requirements: (X = Required for job)

X

Sitting for extended periods

X

Lifting/carrying up to 20 pounds various items

X

Extended periods viewing computer screen

X

Repetitive Motions

X

Walking

Pushing/Pulling

X

Reading

X

Bending/Stooping

X

Speaking

X

Reaching/Grasping

X

Hearing

X

Writing

Other (List):

X

Other (List): Travel is required

Hazards: (X = Required for job)

X

Normal office environment

X

Electrical current

Employee Acknowledgement:

I have reviewed and understand the requirements stated in this Job Description.