LabXpress is seeking a part-time (6am-10am) qualified bilingual (Spanish & English) full time Client Services Representative. This position requires a self-motivated, dependable, organized professional with exceptional verbal and written communication skills. As a CSR, you will be the primary point of contact for our physician offices, patients, and internal customers.

As a CSR Professional You Will:

· Use critical thinking and company resources to resolve unique client situations

· Handle a high volume of incoming and out-going calls

· Professionally interact with patients, physician offices, and co-workers

· Respond to client emails and phone calls in a timely manner

· Use resources available to resolve questions and conflicts

· Daily work with legal and professional documents while maintaining privacy

· Bring a positive and professional attitude to your role every day

Requirements:

· Bilingual

· High School Diploma/GED (or equivalent)

· 3 years Customer Service experience

· HIPAA knowledge

· Multi-task

· Self-motivated

· Attention to detail

· Function independently

· Microsoft Word and Excel proficient

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• On-the-job training
• Paid time off

Experience level:

• 3 years

Shift:

• 4 hour shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Experience:

• Customer service: 3 years (Required)

Language:

• Spanish and English (Required)

Ability to Relocate:

• Phoenix, AZ 85003: Relocate before starting work (Required)

Work Location: In person