About TruHearing

TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces 8 years in a row! An employee recently shared: “I love the people I work with. From the CEO down, the company is transparent, caring, and striving for the best. There is great energy here and everyone genuinely cares about the employees and customers.”

TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.

Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.

About the Opportunity:

The role of QA (Quality Assurance) Engineer exists to collaborate with software developers and DevOps during the product lifecycle to ensure software quality through various methods such as test analysis, automation, and quality metrics reporting and analysis.

What will you be doing?

• Design test plans, scenarios, scripts, procedures, and schedules in accordance with project scope or delivery dates and to verify compatibility with programs, hardware, operating systems, or network environments.
• Identify, analyze, and document problems with program function, output, online screen, or content. Maintain databases of known test defects and produce quality metrics.
• Participate in product design reviews to provide input and feedback on functional requirements, product designs, schedules, usability, functionality, or potential problems.
• Participate in daily scrum meetings, providing updates to IT teams on daily progress, potential blockers, and defects.
• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
• Use data to evaluate and communicate risks associated with the bi-weekly release process, provide release notes to business users, create, maintain, and execute automated regression suites, and perform release validations.

What skills do you need to bring?

In addition to exhibiting the TruHearing Values of Delight, Alight, Enjoy, Improve and Be Tru, this role requires the following competencies:

• Quality - Reviews and coaches others on quality standards.
• Teamwork – Collaborates with others to accomplish standard, documented processes.
• Agility – Embraces changes as they occur.
• Initiative – Acts when provided with clear direction.
• Analytical Thinking - Analyzes basic or common situations to identify patterns.
• Problem Solving – Identifies and recognizes common problems or concerns.

What technical skills are we looking for?

• Chrome Console – able to read and understand the Network traffic, knows HTTP status codes, understands element inspection.
• Selenium – Create, Run and Troubleshoot automated tests using the TestIM Framework. Review Pull Requests.
• JavaScript / TypeScript / NodeJS – Able to read and understand existing scripts and make edits with approval.
• REST API – Understand API concepts and can use HTTP methods.
• AWS – Understanding of cloud architecture as it relates to Echo.
• Web App / Stack – able to troubleshoot issues and find root cause among microservices, databases, and central API. Understands external integrations (API, XML, JSON, SFTP) related to other business teams including Marketing, Accounting, EDI, Manufacturers, and the Business Intelligence team.

What education or experience is required?

Required:

• One (1) year of QA experience

Preferred:

• Bachelors Degree

What benefits are offered?

TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.

Equal Opportunity

TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation,