As an Activations Agent, you will be making outbound calls to guests who have purchased a vacation getaway but have not yet booked their location or dates. Your salesmanship and customer service techniques will be put to great use in this role as you will be helping to deliver on arrivals, increase revenue for the department and guarantee tour volume for the resorts.

This position starts on May 31st, 2024

How You'll Shine

Our ideal candidate will be persuasive and informative with the ability to think quickly and exercise superb communication skills. We are looking for someone who possesses a positive, outgoing, professional demeanor, and someone who is self-motivated, detailed oriented and able to work independently.

Schedules: Training 6 Weeks:

• Orientation Day (Friday) – Arrive at 9am to pick up equipment at our Wyndham Location. Set up at home and be ready for virtual HR Orientation at 1pm.
• Weeks 1 through 2 – Monday through Friday 9am to 5pm with a ½ hour lunch break
• Weeks 3 through 6 – Monday & Wednesday: 11:00am - 6:30pm, Tuesday Thursday: 12:30pm- 8:00pm, Friday: 10:00am- 5:30pm, Saturday (one Saturday a month or base on business needs)

Post Training:

• Monday- Friday 2:00pm - 9:00pm OR 3:00pm - 10:00pm, Saturday (one Saturday a month or base on business needs)

(Subject to change for business needs)

(Evening availability required)

Pay: Your compensation will be an hourly rate of $18.00 for the first 90 days of employment. After the 90 days of employment, the hourly rate will be reduced to $15.00 plus incentives with yearly earning potential up to 80K !

What You'll Bring

• High School Diploma/GED Equivalent
• Must be able to work flexible shifts to include weekdays, evenings, and weekends to suit business needs.
• Microsoft Office experience is required.
• 12 months minimum sales, customer service, reservations, hospitality or equivalent experience required.

*Only candidates from Orlando, FL area (within 50 miles) will be considered at this time.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Orlando, FL 32819