Description

About Us:

For nearly 120 years, Volunteers of America has been the charity to step forward and help the most vulnerable in communities across the United States. Volunteers of America, Southwest inspires hope through its ministry of service by providing individuals and families with the tools they need to improve their quality of life. We operate twenty- eight human service programs in the areas of education and social development of young children, treatment and rehabilitation, housing, veterans and aging services. Each year, more than 16,000 lives are changed through our services. Our programs are located in San Diego, Imperial, Riverside and San Bernardino Counties. To learn more, visit us online at http://www.voa-swcal.org/

Job Opportunity:

Are you passionate about helping those in need? Are you interested in joining and organization devoted to transforming lives? If so, we want to hear from you.

Under direct supervision, the Case Aide (Temporary) will assist in the supervision of all resident activities in compliance to the house rules; perform assigned tasks such as, but not limited to: cleaning, food preparation, medication administration, and maintaining accurate logs and documentation of facility and resident case files.

The Case Aide will be responsible for answering multiple phone lines and gathering information from callers. The Case Aide will also be responsible for gathering information, data entry and providing appropriate referrals and/or necessary services as needed to in-house residents as well as callers.

We are looking for someone who can work the evening shift (3:30 PM to midnight) and someone who can work the overnight shift (midnight to 8:00 AM) for our Troy Center in Spring Valley, CA.

The ideal candidate is compassionate, organized, an effective communicator, respectful, has excellent problem-solving and time management skills. The Case Aide must adhere to HIPAA and privacy laws and maintain confidentiality.

About the Facility:

The Troy Center for Supportive Living is a California licensed board and care facility for adults, ages 18-59, who struggle with chronic mental illness and disabling conditions. The 40-bed supportive living program offers individuals shelter and supportive services to adults in San Diego County. We also offer life skills classes and individual session for clients in crisis.

Qualifications:

• Experience working with homeless, mentally ill, and/or veterans preferred.
• Must have a minimum of High School Diploma or equivalent.
• Must be able to successfully pass criminal record check, fingerprinting, TB test, physical and drug screen prior to hire.
• Must be able to obtain a TB test, drug screen, fingerprints, and a physical prior to employment.
• Must be able to assess conditions and situations of individuals requesting emergency services.
• Must be able to communicate effectively, both orally and in writing.
• Must have strong interpersonal skills and interact effectively with residents, family members, and staff.
• Must demonstrate professional and proper telephone etiquette.
• Must have strong sense of urgency, recognizing and evaluating a residents need for medical attention.
• Must be able to obtain both CPR/First Aid and Food Handlers Card within 30 days of employment or provide copies of active CPR/First Aid and Food Handlers Card.
• Must possess a valid California Driver License.

EOE: M/F/D/V/Non-binary

Applications are only accepted online. This Employer participates in E-Verify.

Qualifications