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We are recruiting for a Information Technology (I.T.) Support Specialist to join our Corporate site in Fresno, CA.
The Information Technology (IT) Support Specialist's role is to be the primary point of contact for all IT related requests. The Information Technology (IT) Support Specialist ensures proper computer operations so that end users can accomplish organizational tasks while adhering to the established Information Technology Support Structure (ITSS). This includes receiving, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level or escalate requests to the next level of support when needed. This is a non-exempt position.
Responsibilities:SUMMARY OF RESPONSIBILITIES:
Works closely with UHC end users and other members of the IT Team to:
PERFORMANCE AREA 1: Evaluate documented resolutions and analyze trends for ways to prevent future problems.
EDUCATION
LICENSE/CERTIFICATION:
PRIOR EXPERIENCE:
SKILLS
The pay range for this non-exempt position starts at $25.28 an hour. Our salaries are dependent on knowledge, skills, and experience.
In addition, our comprehensive benefits package for regular status employees includes:
Full Time
$72k-88k (estimate)
05/03/2024
05/16/2024
unitedhealthcenters.org
MENDOTA, CA
200 - 500
1971
TOM BOWSER
$50M - $200M
The following is the career advancement route for Information Technology (IT) Support Specialist positions, which can be used as a reference in future career path planning. As an Information Technology (IT) Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology (IT) Support Specialist. You can explore the career advancement for an Information Technology (IT) Support Specialist below and select your interested title to get hiring information.