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Life is too short to work with jerks... So work with us at Sully’s
Steamers! We make the best bagel sandwiches, but we also
make a great place to work with nice people, great food, and good
money.
You can have a job. Or you can have a fun job. That’s Sully's...the
second one.
SUMMARY
The Assistant General Manager is responsible for effectively
leading a Sully’s Steamers Restaurant according to operational
policies and procedures.. This position reports to the General
Manager.
ESSENTIAL DUTIES
Adhere to company standards and service levels to increase
sales and minimize costs, including food, beverage, supply, utility
and labor costs.
Enforce sanitary practices for food handling, general cleanliness,
and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies,
federal/state/ local laws, and ordinances.
Responsible for ensuring consistent high quality of food
preparation and service.
Maintain professional restaurant image, including restaurant
cleanliness, proper uniforms, and appearance standards.
Supervise portion control and quantities of preparation to
minimize waste.
Ensure positive guest service in all areas. Respond to complaints,
taking any and all appropriate actions to turn dissatisfied guests
into return guests.
Provide direction to employees regarding operational and
procedural issues. Follows up with employees on assigned tasks.
Monitor training of employees during shift
Develop employees by providing ongoing feedback and
establishing performance expectations.
QUALIFICATIONS
Knowledge of computers (MS Word, Excel, Google Suite).
Proficient in the following dimensions of restaurant functions: food
planning and preparation, security, company policies and
procedures, and personnel management.
Must possess a valid driver's license.
Must be eligible to work in the United States.
Must agree to background check.
PERSONAL REQUIREMENTS
Self-discipline, initiative, leadership ability and outgoing.
Pleasant, polite manner and a neat and clean appearance.
Ability to motivate employees to work as a team to ensure that
food and service meet appropriate standards.
Must be able to handle the pressures of simultaneously
coordinating a wide range of activities and recommend
appropriate solutions to restaurant problems.
Must possess good communication skills for dealing with diverse
staff.
Ability to coordinate multiple tasks such as food, beverage, and
labor cost while maintaining required standards of operation in
daily restaurant activities.
ACCOUNTABILITIES
Keeps General Manager promptly and fully informed of all issues
(i.e. problems, unusual matters of significance and positive
events) and takes prompt corrective action where necessary or
suggests alternative courses of action.
Completes job responsibilities and performance objectives in a
timely and effective manner and in accordance with Sully’s
Steamers policies and procedures.
Maintains a favorable working relationship with all company
employees to foster and promote a cooperative and harmonious
working climate which will be conducive to maximum employee
morale, productivity, and efficiency/ effectiveness.
At all times provides a favorable image of Sully’s Steamers
Performs other duties and responsibilities as required or
requested.
WORKING CONDITIONS
Hours may vary if the shift leader must fill in for his/her employees
or if emergencies arise (typical work week = 40 hours).
Ability to perform all functions at the restaurant level, including
delivery when needed.
Position requires prolonged standing, bending, stooping, twisting,
lifting products and supplies weighing 50 pounds, and repetitive
hand and wrist motion.
Work with hot, cold, and hazardous equipment as well as
operates phones, computers, fax machines, copiers, and other
office equipment.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
Restaurant type:
Shift:
Weekly day range:
Application Question(s):
Ability to Relocate:
Work Location: In person
Full Time
Restaurants & Catering Services
$63k-79k (estimate)
04/09/2024
08/06/2024
sullyssteamers.com
GREENVILLE, SC
25 - 50
2019
ROBERT SULLIVAN
<$5M
Restaurants & Catering Services
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