Life is too short to work with jerks... So work with us at Sully’s

Steamers! We make the best bagel sandwiches, but we also

make a great place to work with nice people, great food, and good

money.

You can have a job. Or you can have a fun job. That’s Sully's...the

second one.

SUMMARY

The Assistant General Manager is responsible for effectively

leading a Sully’s Steamers Restaurant according to operational

policies and procedures.. This position reports to the General

Manager.

ESSENTIAL DUTIES

Adhere to company standards and service levels to increase

sales and minimize costs, including food, beverage, supply, utility

and labor costs.

Enforce sanitary practices for food handling, general cleanliness,

and maintenance of kitchen and dining areas.

Ensure compliance with operational standards, company policies,

federal/state/ local laws, and ordinances.

Responsible for ensuring consistent high quality of food

preparation and service.

Maintain professional restaurant image, including restaurant

cleanliness, proper uniforms, and appearance standards.

Supervise portion control and quantities of preparation to

minimize waste.

Ensure positive guest service in all areas. Respond to complaints,

taking any and all appropriate actions to turn dissatisfied guests

into return guests.

Provide direction to employees regarding operational and

procedural issues. Follows up with employees on assigned tasks.

Monitor training of employees during shift

Develop employees by providing ongoing feedback and

establishing performance expectations.

QUALIFICATIONS

Knowledge of computers (MS Word, Excel, Google Suite).

Proficient in the following dimensions of restaurant functions: food

planning and preparation, security, company policies and

procedures, and personnel management.

Must possess a valid driver's license.

Must be eligible to work in the United States.

Must agree to background check.

PERSONAL REQUIREMENTS

Self-discipline, initiative, leadership ability and outgoing.

Pleasant, polite manner and a neat and clean appearance.

Ability to motivate employees to work as a team to ensure that

food and service meet appropriate standards.

Must be able to handle the pressures of simultaneously

coordinating a wide range of activities and recommend

appropriate solutions to restaurant problems.

Must possess good communication skills for dealing with diverse

staff.

Ability to coordinate multiple tasks such as food, beverage, and

labor cost while maintaining required standards of operation in

daily restaurant activities.

ACCOUNTABILITIES

Keeps General Manager promptly and fully informed of all issues

(i.e. problems, unusual matters of significance and positive

events) and takes prompt corrective action where necessary or

suggests alternative courses of action.

Completes job responsibilities and performance objectives in a

timely and effective manner and in accordance with Sully’s

Steamers policies and procedures.

Maintains a favorable working relationship with all company

employees to foster and promote a cooperative and harmonious

working climate which will be conducive to maximum employee

morale, productivity, and efficiency/ effectiveness.

At all times provides a favorable image of Sully’s Steamers

Performs other duties and responsibilities as required or

requested.

WORKING CONDITIONS

Hours may vary if the shift leader must fill in for his/her employees

or if emergencies arise (typical work week = 40 hours).

Ability to perform all functions at the restaurant level, including

delivery when needed.

Position requires prolonged standing, bending, stooping, twisting,

lifting products and supplies weighing 50 pounds, and repetitive

hand and wrist motion.

Work with hot, cold, and hazardous equipment as well as

operates phones, computers, fax machines, copiers, and other

office equipment.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Application Question(s):

• Are you available for four week of out of town training?

Ability to Relocate:

• Johnson City, TN 37604: Relocate before starting work (Required)

Work Location: In person