Salary: $25.50 - $31.20 Hourly
Location : Duluth, MN
Job Type: Permanent
Job Number: CONT - ECS23
Department: Sheriff
Opening Date: 04/10/2023
Closing Date: Continuous
Kind of Work

The St. Louis County Sheriff's Office is seeking dedicated and compassionate individuals to work in our 911 dispatch center. Dispatching for law enforcement, fire departments, emergency medical services, and handling calls for service from our citizens is a fast paced and rewarding career for anyone with a calling to help others and serve in public safety.
Skilled technical work in the operation of telecommunications and computer aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field and locations where emergency assistance is requested by the public.
The salary range reflected above is the normal hiring range for 2024. The full salary range, including longevity pay, is $25.50 - $36.34 per hour.
This position is part of the Communication Department contract represented by the Local 66 of AFSCME.
Distinguishing Features of Work

An employee in this class performs law enforcement, fire, medical and rescue related telecommunications dispatch work within the St. Louis County 9-1-1 Division. Duties include operating computer aided dispatch system, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance, determine the type and level of response necessary, accomplish timely, accurate and effective dispatch of emergency response units, monitor response and safety of responding units, and retrieve supplemental information from other local, state and federal information systems. The work is performed under the direction of assigned supervisory staff.
Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT : Coordination; pinch; reach; sit; and talk/speak. Hearing is required from the right and left ear. Vision; customer/public contact; and shift work. FREQUENT : Push/pull up to 10 pounds. OCCASIONAL : Stand. RARE : Lift up to 10 pounds; lift 21 to 50 pounds; push/pull 21 to 50 pounds.
Selection Process

MINIMUM QUALIFICATIONS (Pass/Fail):

• High School diploma or its equivalent.
• Ability to type 40 w.p.m. with 90% accuracy.
• Successful completion of the State of Minnesota Terminal Operations certification, the Cardiopulmonary Resuscitation (CPR) certification and the Emergency Medical Dispatch certification within one year of employment. Failure to obtain the certifications prior to the conclusion of the probationary period will result in termination from the position.
• Possession of a valid driver's license.

RATING SYTEMS:
Typing Proficiency (Pass/Fail); Online Written Assessment will be 60% of the scoring process:
The typing proficiency and online written assessment can be taken any time after submitting a completed application. Applications will be screened for minimum qualifications and applicants will receive a notification with instructions regarding how to sign up for both assessments through the National Testing Network. If a candidate is unsuccessful at meeting the typing requirement (40 wpm, 90% accuracy), the typing proficiency may be re-taken up to 6 times within 30 days. Applicants may only take the written assessment once. Only candidates passing the typing and online written assessment will be forwarded in the selection process.
To participate in the online written assessment, you must have readily available picture identification, lap top or desktop computer, web cam with a microphone and wired headphones. Calculators, digital cameras and other communication devices containing calculator functions are NOT permitted. Please allow up to 3.5 hours for this virtual online written assessment.
Experience & Training assessment will be 40% of the scoring process:
Points will be awarded for job-related experience and education exceeding the minimum qualifications. Please be thorough in listing your work experience in the Work Experience section of the application as this will be used to determine part of your score. Only experience occurring during the ten most recent years will be used in determining this assessment. Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at
VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statute 197.455 for additional requirements. Click
PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve month probationary period prior to being certified for permanent employment.
NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Eligible St. Louis County employees earn a competitive salary and benefits package, including:

• Vacation, Sick and Personal Leave
• Paid Holidays
• Medical Plan
• Dental Plan
• Vision Plan
• Disability Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Benefits
• Deferred Compensation
• BIPOC Peer Support Group
• Training and Advancement Opportunities
• Employee Wellness Program
• Employee Assistance Program
• Pet Insurance

Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.
01

Please type or clearly print your name.
02

The information you provide related to your education, training, and experience is subject to verification.I understand that giving false information, failing to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification.

• Yes

03

Do you have a high school diploma or equivalent?

• Yes
• No

04

Do you have a valid driver's license?

• Yes
• No

05

The Sheriff's Office is currently hiring full-time Emergency Communications Specialists to fill its vacancies. However, we do staff part-time Emergency Communications Specialist, and there are possibilities for future part-time openings.Which of the following schedule(s) would you be willing to work? (Check all that apply. This question is used to select those who interview for the specific schedule available.)

• Full-Time
• Part-Time

06

The Emergency Communication Specialist position involves shift work that includes days, afternoons and nights (inclusive of holidays and weekends.) During approximately the first 3 months of employment applicants will be in training at full-time hours and then revert back to their hired part-time hours. Please acknowledge that you are willing to accept this type of work.

• I am willing to accept this type of work
• I am not willing or unable to accept this type of work (this will result in the rejection of your application)

07

Which of the following best describes your current level of experience using Allied Radio Matrix for Emergency Responder system (ARMER)?

• None
• Less than 1 year
• 1 year or more

08

I certify that my responses to the questions above are true and accurate to the best of my knowledge.

• Yes
• No

Required Question