Who We Are
Packard Children’s Health Alliance (PCHA) is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area
In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast.
Clinical Services (PCHA)
As a member of a health care team, the Social Worker provides appropriate intervention services to patients and/or clients as well as their families. Work typically involves assessment of the patient and family needs and concerns related to the impact and understanding of illness and treatment options, providing emotional support, and development of a plan of services, including advocacy, referrals and practical assistance necessary to accomplish desired objectives. Provides consultation, orientation and training to health care staff on the effects of cultural and economic issues on the management of patient/client health needs.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings.
Collaborates with health care teams to treat and plan for the social and medical needs of patients by consulting with providers and making referrals. Devises, develops and implements treatment plans as necessary.
Conducts assessment of patients to evaluate social, emotional and physical needs by applying social work theories and techniques; interviews and evaluates patients and family members. Identifies factors which may interfere with obtaining maximum benefits from treatment.
Develops and implements patient management plans, including the coordination of referrals to specialty and social services, the recording of progress notes and the provision of continuity of care. Helps patients and families cope with environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals.
Prepares and maintains records and makes written and oral reports to document case activity concerning overall patient care in accordance with department and/or organizational policies and procedures.
Participates in monitoring and evaluating the quality and appropriateness of patient care.
Provides supportive care to assist patients and families in coping with presenting symptoms and problems such as, for example, coping with illness, accepting medical recommendations, and loss of function. Provides education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.
Performs other duties as assigned.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's degree in Social Work from an accredited college or university.
Experience: Two (2) years of progressively responsible and directly related work experience.
Licensure/Certification: Valid license as a Licensed Clinical Social Worker (LCSW) issued by the California Board of Behavioral Sciences preferred.
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to apply theories, principles and practices of medical social work and of social services delivery systems in a hospital or medical center setting
Ability to gather data needed to needed to assess needs of patients and families
Ability to manage a caseload, recall case details; maintain confidentiality of information; determine the appropriate course of action in emergencies and other stressful situations
Ability to provide written case narratives and reports
Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques Knowledge of and ability to apply social work theories, principles and techniques
Knowledge of hospital and medical center resources to access and provide for patient care needs, and act on behalf of client needs to obtain necessary services
Knowledge of needs, problems, attitudes, and behavior of hospital patients and their families
Physical Requirements/Work Environment
General office environment. Outpatient clinical setting with ability to travel between work locations as needed. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $84,739 to $105,914
Equal Opportunity Employer
We value diversity. Our employees represent many backgrounds and bring different perspectives to the work environment. These perspectives lead to new ideas, creativity, growth, and add value to the organization. We strive for an organization where everyone is treated with dignity and respect.
Packard Children’s Health Alliance offers equal employment opportunity to employees and applicants by prohibiting unlawful discrimination and harassment on the basis of Ancestry, Age (40 and above), Color, Disability (mental and physical, including HIV and AIDS), Genetic Information, Gender, Gender Identity (including transition status), and Gender Expression, Marital Status, Medical Condition (including cancer, or a record or history of cancer), Military or Veteran Status, National Origin (includes language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), Race, Religion (including religious dress and grooming practices), Sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), Citizenship, Primary Language, Immigration Status, and Sexual Orientation, the perception of any of the above, or any other basis protected by federal, state, or local law or ordinance, or regulation.
This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.