KIA of Old Saybrook is now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. What is required is a positive, upbeat, and competitive attitude. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department poised for growth.

Responsibilities include:

• Outbound lead follow-up: Internet inquiries, un-sold traffic, lease renewals, etc.
• Answer incoming phone calls according to a proven script and schedule sales appointments
• Confirm appointments and re-schedule missed appointments
• Maintain accurate records and update customer changes in our database
• Contact current customer base on current marketing incentives and proactive campaigns

Job Requirements

• Confident, friendly, and professional phone manner
• Upbeat, positive, and competitive personality
• Strong computer and Internet skills
• Call center, collections, inside sales experience is a plus
• Strong record of positive customer satisfaction results
• Submit to and successfully pass a pre-employment background check

This is a fulltime position that requires the flexibility to work rotating schedules, including one Saturday per month.

Competitive pay bonus benefits paid training and more!