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Hyatt Place Madison/Downtown
Madison, WI | Full Time
$27k-36k (estimate)
2 Weeks Ago
Hyatt Place Madison/Downtown
Madison, WI | Part Time
$28k-33k (estimate)
2 Months Ago
Hyatt Place Madison/Downtown
Madison, WI | Full Time
$61k-78k (estimate)
10 Months Ago
Hyatt Place Madison/Downtown
Madison, WI | Full Time
$41k-51k (estimate)
3 Months Ago
FRONT OFFICE AGENT (FULL-TIME)
$27k-36k (estimate)
Full Time 2 Weeks Ago
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Hyatt Place Madison/Downtown is Hiring a FRONT OFFICE AGENT (FULL-TIME) Near Madison, WI

Summary

Join us for this incredible opportunity to be part of our Front Office team as a Front Desk Agent at Hyatt Place Madison/Downtown located just a few blocks to University of Wisconsin-Madison and walking distance to the Wisconsin State Capitol. Not only will you be part of an amazing team, but you’ll get to be part of a company that has been named on Fortunes 100 Best Companies to Work For list for a whole decade now!

Front Desk Agents (Hotel Host) contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Why work for Hyatt?

  • Free room nights, Discounted and Friends & Family Room Rates
  • Tuition Reimbursement
  • Free employee parking or bus pass!
  • Paid Vacation, sick days, new child leave and personal day
  • Discounts at various retailers – Apple, AT&T, T-Mobile, Rental Cars and many more!
  • Medical, Dental and Vision Insurance after 30 days
  • Start saving for retirement with our 401k program and company match
  • Employee Stock Purchase Plan
  • Free colleague meals weekly
  • Opportunities for career growth

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

  • Customer service experience is preferred, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/30/2024

Show more

Hyatt Place Madison/Downtown
Part Time
$28k-33k (estimate)
2 Months Ago
Hyatt Place Madison/Downtown
Full Time
$61k-78k (estimate)
10 Months Ago
Hyatt Place Madison/Downtown
Full Time
$41k-51k (estimate)
3 Months Ago

The job skills required for FRONT OFFICE AGENT (FULL-TIME) include Customer Service, Guest Service, Front Office, Teamwork, Flexibility, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT OFFICE AGENT (FULL-TIME). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT OFFICE AGENT (FULL-TIME). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for FRONT OFFICE AGENT (FULL-TIME) positions, which can be used as a reference in future career path planning. As a FRONT OFFICE AGENT (FULL-TIME), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT OFFICE AGENT (FULL-TIME). You can explore the career advancement for a FRONT OFFICE AGENT (FULL-TIME) below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Agent job description and responsibilities

The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.

03/20/2022: Greenville, MS

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

04/26/2022: San Francisco, CA

They provide information about the hotel, available rooms, rates and amenities.

02/25/2022: New Haven, CT

A Front Desk Agent provides an epic level of service for Hotel's guests and owners.

04/01/2022: Springfield, OR

Respond to clients’ complaints in a timely and professional manner.

04/27/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Agent jobs

A great front desk agent should be smiling 100% of the time.

05/04/2022: Lorain, OH

Maintain and update knowledge on all resort facilities, packages and special events within premises.

03/28/2022: Baltimore, MD

Assisting guests with disabilities.

04/24/2022: Dothan, AL

Operate switchboard and assisting with inquiries.

04/05/2022: Saint Louis, MO

The optimal front desk person must also be an excellent multitasker.

04/28/2022: New London, CT

Step 3: View the best colleges and universities for Front Office Agent.

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