This position is part of our small Customer Service team. They work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Performs duties in accordance with specific instructions and established work methods
• Enters orders via 10 key into internal system
• Resolves routine questions and problems via phone, email, and occasionally in person
• Assists the needs of the customer

Performs other tasks as required KNOWLEDGE, SKILLS & ABILITIES:

• Skill in resolving routine questions and problems
• Experience with Microsoft Office Suite, especially Outlook
• Skill in data entry (10 key)
• Ability to follow directions, take notes, and self-start
• Ability to work under direct supervision
• Ability to multi-task, while staying organized

MINIMUM REQUIREMENTS: EDUCATION: High School Graduate or GED EXPERIENCE: 1 years Fifteen semester hours of college in a related field may substitute for the required experience WORKING CONDITIONS: PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment. ENVIRONMENT: Located in a comfortable indoor area. Examples: executive, management and support positions

Job Type: Full-time

Pay: $18.20 - $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Charleston, SC 29418: Relocate before starting work (Required)

Work Location: In person