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CSBS Corporate, 1300 I Street NW, Washington, District Of Columbia, United States of America Req #237
Thursday, April 11, 2024
This position will assist in all operational aspects of the Nationwide Mortgage Licensing System and Registry (NMLS) and the State Examination System (SES), including tracking through resolution issues identified from support requests generated from the NMLS/SES Call Center, NMLS Resource Center, and NMLS/SES Customer Portal. In this capacity, the individual will have regular and ongoing contact with state and federal regulators and industry users of NMLS/SES and will be required to resolve issues through individual research or the correct identification of the external vendor and/or internal division equipped to resolve the issue.
The position will also be responsible for the vendor management of NMLS/SES associated contracts, including support for contract business owners, performance and incident reporting and interactions with vendors. Other responsibilities include management of a variety of different types of projects including operational support for the launch of new products and services, application development, systems integration, operational efficiency improvements, and process reengineering. The individual may also take on responsibility for system artifacts and work processes, which requires extensive knowledge of NMLS and/or SES.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
Project Management
Minimum Qualifications
To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
Education
Knowledge, Skills, and Abilities
Requirements
Values Instilled Behaviors for Excellence
Member/ Customer Service
Teamwork
Respect/Trust
Ownership/Engagement
Core Leadership Competencies
Achievement Oriented Thinking
Change Management
Full Time
$66k-87k (estimate)
05/04/2024
05/17/2024
cs-bs.com
Valley Park, MO
<25
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