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IT Support Specialist
Copper Cellar Knoxville, TN
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$80k-98k (estimate)
Full Time 4 Days Ago
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Copper Cellar is Hiring an IT Support Specialist Near Knoxville, TN

Job Description Job Description The Copper Cellar Support Center is looking for an IT Support Specialist to join our team. We support the hardware and software needs of our internal customers which include restaurant managers, operations, accounting, facilities, and others. Delivering exceptional technical support is crucial to the success of our teams in the restaurants as they go above and beyond to meet the needs of their guests.Responsibilities:Provide technical support to our diverse east Tennessee team at 20 restaurant locationsRespond to support requests via phone, email and ticketing systemIdentify and resolve hardware, software and network related issuesFrequent travel to sites to troubleshoot and replace equipmentCommunicate with end users effectively without overloading them with technical jargonUser account setup and management on a variety of local and cloud systemsWork with vendors during implementation and support on their platformsRequirements:Associate/Bachelor's degree in Computer Science, Information Technology or related field experience.CompTIA certifications as well as other technical certifications a plus3-5 years of experience in IT support roleProficiency with Microsoft Server, Active Directory, Group Policy, desktop OS and applications including Office365Strong understanding of network technologies, TCP/IP, DNS, DHCP, routing and firewall managementExperience with VMWare, RingCentral VoIP and Fortinet gearExcellent problem-solving skills and not afraid to get dirty tracing cable issuesReliable transportationAbility to work nights and weekends, if requiredCapable of lifting 50 pounds or moreBenefits:Medical, Dental and VisionLife, AD&D and Disability401k with employer matchMeal discounts/planPaid vacation#J-18808-Ljbffr

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Job Summary

JOB TYPE

Full Time

SALARY

$80k-98k (estimate)

POST DATE

04/22/2024

EXPIRATION DATE

05/08/2024

WEBSITE

coppercellar.com

HEADQUARTERS

KNOXVILLE, TN

SIZE

1,000 - 3,000

FOUNDED

1975

CEO

MIKE CHASE

REVENUE

$50M - $200M

INDUSTRY

Restaurants & Catering Services

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About Copper Cellar

The Copper Cellar Family of Restaurants was founded in 1975 and remains an East Tennessee favorite to this day. We currently have 16 restaurants and 2 catering facilities- Copper Cellar, Chesapeake's, Calhoun's, Smoky Mountain Brewery, Cherokee Grill, Copper Cellar Catering and Calhoun's Banquets. We are locally owned and operated and we take great pride in serving up simple foods with the finest quality ingredients.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

Copper Cellar Family of Restaurants
Full Time
$72k-89k (estimate)
1 Week Ago

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