In light of the CSJ Mission, Charism, Generous Promises and Our Sacred Work, the Receptionist is responsible for the various functions of the reception area; answering, transferring and referring calls, taking messages, welcoming and assisting guests and accepting deliveries.

ESSENTIAL FUNCTIONS:

• Represents the Spirit of the LaGrange Park Center to all who call or visit.
• Answer phone calls in a professional and pleasant manner, routing them and taking messages appropriately and providing accurate information to callers.
• Greet visitors and notify appropriate residents and staff.
• Exhibit ability to balance multitude of projects with varying degrees of interruptions.
• Accept deliveries from various transport companies, occasionally directing where shipments are to be delivered.
• Maintain security by following procedures; monitor Visitors’ Log and issues visitor badges.
• Monitor visitor access and maintain security awareness; verify that all visitors have exited the building at closing.
• Ensure knowledge of staff movements in and out of facility.
• Review, on a daily basis, all expected visitors, groups and meetings to properly greet and inform individuals of their destination.
• Respond promptly and appropriately to emergency situations.
• Monitor Weather Alert System and alert staff according to procedures when applicable.
• Provide assistance to residents, employees and guests.
• Provide general administrative and clerical support when needed.
• Keep reception area and desk clean and orderly to present a professional image.
• Other duties as assigned.

SKILLS AND ABILITIES:

• Maintain absolute confidentiality of information as it pertains to residents, employees and vendors.
• Excellent verbal and written communication skills.
• Organized, accurate and detail oriented.
• Ability to take initiative and exercise clear judgement.
• Willing to work in a variety of situations in a pleasant manner maintaining composure in stressful situations.
• Demonstrate ability to deal with a wide spectrum of personalities; customer service oriented.
• Exhibit a clean and professional behavior at all times.
• Ability to relate well with the elderly and understand the individual dignity of residents, employees and guests.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent.
• Experienced in and understanding Microsoft Office required.

PHYSICAL ACTIVITY REQUIREMENTS:

• Ability to stand, walk and sit for extensive periods of time.
• Requires full range of motion in stooping, bending and twisting.
• Ability to lift up to 30 pounds,

CSJ Initiatives and the Congregation of St. Joseph are equal employment employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-time

Pay: From $15.75 per hour

Expected hours: 10 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• La Grange Park, IL 60526 (Required)

Ability to Relocate:

• La Grange Park, IL 60526: Relocate before starting work (Required)

Work Location: In person