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We're adding IT Helpdesk Technicians ( Service Desk Specialist) in our growing IT team in Carenet Philippines! If you possess a minimum of 3 years of experience in Service Desk management, particularly with Microsoft and/or Mac OS, and have the ambition to excel in a dynamic and fast-paced environment, then this role is an ideal match for you.
The Helpdesk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
This role has a shifting schedule, hybrid setup, reporting in our Makati office.
At Carenet Health, were relentlessly focused on delivering clinically driven, consumer-centric engagement solutions rooted in powerful, one-on-one connections. One in five (65 million) Americans has access to our services, and we connect with 70,000 consumers daily about their health and wellness, coverage and benefits, care coordination and more.
Responsibilities:Here's how you can help us:
What you need to have:
Were searching for the markets strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenets place in healthcare history. If this sounds like you, we need to connect!
More About Carenet Health
Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose usand stay with us for an average of seven years or morebecause of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.
Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.
Learn more at carenethealthcare.com
Full Time
$59k-73k (estimate)
05/03/2024
05/16/2024
carenethealthcare.com
MARGATE, FL
500 - 1,000
1988
ALEXEI VOYCHINSKY
$50M - $200M
Business Services
Carenet Health is a leading provider of healthcare consumer engagement solutions, clinical support, health advocacy and navigation solutions, and 24/7 access to medical care. Our engagement specialists, care coordinators and registered nurses support 1 in 5 Americans (more than 65 million healthcare consumers) on behalf of 250+ of the nations premier health plans, providers, health systems and Fortune 500 organizations. Our mission is to drive market-leading consumer engagement outcomes through our proprietary Intelligent Engagement model. Our best-practice solutions are delivered by outstandi ...
ng teams and backed by clinical capital, data and technology, operational excellence and expertise from outside of healthcare. Every day, our team members guide people to high-quality and cost-effective care, and coach them to close gaps in care and improve their health. For eight consecutive years, Inc. Magazine named Carenet as one of Americas fastest-growing private companies. Learn more at carenethealth.com.
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