This newly created administrative position reports to the Clinical Manager of Hospice and Palliative Care. The Hospice Coordinator is responsible for providing clerical and administrative support necessary to assure delivery of hospice clinical care for our patients and staff, coordination of scheduling for the Hospice team including admissions and visits for the clinical team and home health aides. The Hospice Coordinator role is responsible for coordinating data entry of documentation for the Hospice team and communication with patients, physicians, and staff. Demonstrates proficiency with the electronic medical record. The Hospice Coordinator will adhere to HIPAA/WISP policies to maintain the confidentiality of PHI. For a complete job description, please visit our website at www. brocktonvna.org.

RESPONSIBILITIES:

· In conjunction with the Clinical Manager of Hospice & Palliative Care accepts referrals from Intake and assigns to case manager.

· Completes the admissions and visits scheduling for all clinicians and visits for home health aides based on a variety of factors. Manages staff member(s) geographical areas when scheduling visits.

· Performs review of the EMR to assure accuracy and completeness of data according to established guidelines. Notifies clinician and/or Clinical Manager regarding any concerns.

· Assigns patients to the appropriate hospice team members taking into consideration timeliness of admission, timeliness of ROC and appropriate discipline i.e. RN, LPN.

QUALIFICATIONS:

· High School diploma or equivalent required.

· Minimum two years office experience, preferably in a health care environment.

· Knowledge of medical terminology and prior scheduling experience preferred.

· Computer/data entry skills.

· Excellent organizational/communication skills.

· Able to handle multiple tasks.

· Adheres to Agency’s confidentiality policies.

· Exemplary customer service skills.

Ability and willingness to follow up on completion of all duties and team responsibilities.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Pet insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Acute care

Medical specialties:

• Home Health

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Brockton, MA 02301: Relocate before starting work (Required)

Work Location: In person