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Program Specialist I
$55k-75k (estimate)
Full Time | Foundation 1 Week Ago
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1199SEIU Training and Employment Funds is Hiring a Program Specialist I Near Boston, MA

Responsibilities

  • Collecting, processing, and conducting quality assurance of Tuition Assistance (TA) applications, and providing customer service for members on the phone, or via email
  • Processing of invoices from vendors and educational institutions for payment, including troubleshooting problems with member applications. Approval of application in STAR database
  • Support adult education students; assist with course enrollment by making outreach and follow up calls, problem solving member issues and challenging case management situations, and recruiting students to enroll in courses
  • Enter student data, updating student records and student logs into Shared Tracking Application Resource (STAR) system
  • Liaison with over 26 public colleges each semester to manage voucher enrollments, process invoices and payments, and provide regular Training and Upgrading Fund (TUF) communication to ensure strong college-fund partnerships
  • Meet with MA TUF team to improve processing of TA applications and maintain quality control. Work with Regional Director to conduct member surveys to assess and report on programs, continue to work on improving programs/processes and provide support to members
  • Perform additional duties and projects as assigned by management

Qualifications

  • Bachelor’s degree in Education, Business, Accounting, or equivalent years of experience required
  • Minimum two (2) years in training, finance, or workforce development required
  • Intermediate skill level in Microsoft Word, Excel, and PowerPoint preferred
  • Strong customer service skills required
  • Excellent interpersonal and communication skills (oral and written) required
  • Excellent organizational skills, record keeping, and attention to detail required
  • Able to work well independently, prioritize multiple assignment and consistently meet deadlines
  • Ability to maintain confidentiality of information
  • Ability to work flexible hours including some evenings and weekends required

Job Summary

JOB TYPE

Full Time

INDUSTRY

Foundation

SALARY

$55k-75k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

06/30/2024

WEBSITE

1199seiubenefits.org

HEADQUARTERS

NEW YORK, NY

SIZE

50 - 100

FOUNDED

1969

CEO

SANDI VITO

REVENUE

$10M - $50M

INDUSTRY

Foundation

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About 1199SEIU Training and Employment Funds

The mission of the 1199SEIU Training and Education Funds is to help 1199SEIU members obtain high quality training in order to move into upgraded positions, thereby strengthening the healthcare system. We respond to educational and outreach requests of union officials and employers who contribute to the Training Fund, and other 1199SEIU Funds. The Education Department, along with other departments within the Training Fund, provides eligible members with a wide range of educational services and programs ranging from high school completion to college and professional programs. The Training Fund o ... ffers educational counseling and admissions services to members who are eligible applicants. Members can access these services at several places depending upon the location most convenient to them. The current locations where counseling and admissions services are available are Manhattan, Bronx, Brooklyn, Long Island, Staten Island and White Plains. More
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The job skills required for Program Specialist I include Case Management, Communication Skills, Problem Solving, Confidentiality, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Specialist I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Program Specialist I positions, which can be used as a reference in future career path planning. As a Program Specialist I, it can be promoted into senior positions as a Leadership Development & Planning Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Specialist I. You can explore the career advancement for a Program Specialist I below and select your interested title to get hiring information.

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If you are interested in becoming a Program Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Program Specialist job description and responsibilities

During the product development process, the program specialist will know the right time to strategically bring together the marketing, sales, and product teams to discuss the best way to handle the launch.

01/21/2022: Rochester, NY

Managed and maintained high volume of data related to technical operations for daily transactions of Agents, Agency Development Specialist and Sales Executives.

02/05/2022: Winston Salem, NC

Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position.

02/28/2022: Clearwater, FL

Program specialists also perform demonstrations for customers, staff, and other stakeholders and help develop business contracts.

12/20/2021: Washington, DC

Responsible for the development, organization, and planning of technical program content for ECS meetings (biannual, satellite, and other sponsored events).

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Program Specialist jobs

Confer with staff of employee assistance program regarding progress and evaluation of current programs proposals for developing new programs.

02/20/2022: Altus, OK

Communicat, coordinates and monitors the scheduling, pricing, and technical performance of company programs constantly.

12/23/2021: Jamestown, NY

Create a social media strategy to develop new business and expands product line.

01/25/2022: Fort Lauderdale, FL

Proper product documentation and reporting.

01/06/2022: Corpus Christi, TX

Don't hesitate to make recommendations to improve process efficiency and alleviate process inaccuracy and duplication.

01/16/2022: Chattanooga, TN