Job Overview:
Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

Qualifications & Job Requirements:

Must be certified motorcycle mechanic with a current CY endorsement. Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools.

Physical Demands:

• The noise level in the work environment is usually loud.
• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, handle tools, and lift.
• Frequently requires the ability to balance and push a motorcycle.
• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.

Major Duties and Responsibilities:

• Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Accept work assignments from Service Writer/Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair and customization work in accordance to factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• After job is finished ensure proper completion and filing of paperwork.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
• Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
• Keep customers’ vehicle cleaner that when it was dropped of.
• Other duties as assigned.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Muskegon, MI 49440: Relocate before starting work (Required)

Work Location: In person