1 Murthy Law Firm Job near me
Murthy Law Firm is Hiring a Client Service Representative Near Owings Mills, MD
Job Description
Company Description:
The Murthy Law Firm has grown into a leader in the field of U.S. immigration law over the last quarter of a century. With nearly 100 full-time attorneys, paralegals, and support staff, The Murthy Law Firm consistently provides excellent service to our clients worldwide. With offices in the United States and India, The Murthy Law Firm strives to help every person to pursue their dream of coming to the United States. We believe our strength lies in our diversity.
Job Description:
Immigration Law Firm in Owings Mills, MD seeks a professional Client Service Representative who must have a customer service background. Comprehensive training will be provided for this fast paced, challenging and rewarding position.
Client Service duties include, but are not limited to, greeting clients, handling incoming calls in a timely and professional manner, scheduling consultations, quoting legal fees, online chat, responding to client communication, data entry, processing mail, handling checks, assisting with legal agreements and maintaining comprehensive knowledge of how the firm operates.
Requirements:
A minimum of 2 years customer service experience, preferably in an office setting.
Attention to detail, problem solving, analytical and organizational skills, and a teamwork mentality.
Retail, serving, and/or call center experience a plus!Additional Information:
- This position requires availability Monday through Friday during normal business hours
- Extended hours rotation, as needed.
- Requires federal and state background investigation
- Murthy Law Firm uses E-Verify® to verify employment eligibility.
Job Summary
Full Time
$37k-47k (estimate)
04/30/2024
05/19/2024
manglik.us
Owings Mills, MD
<25
Business Services
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Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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