18 client service representative Jobs in owings mills, md
Tidewater Property Management is Hiring a Client Services Representative Near Owings Mills, MD
Job Type
Full-time
Description
Come join Tidewater Property Management!
We have an immediate need for a Client Services Representative to work our of our Owings Mills, MD office. Hybrid work schedule available after successful introductory period. Great team environment!
What will I do?
Reporting to the Assistant Regional Director, as a Client Services Representative you will provide high-level customer service support for external clients and internal management under general supervision. This is a full time, non-exempt/hourly position.
ESSENTIAL FUNCTIONS
- Supports and assists incoming client/vendor/internal calls, etc. on a day-to-day basis.
- Effectively and efficiently addresses concerns from homeowners
- Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls into the system
- Maintains knowledge of key clients and contacts
- Interacts on a daily basis with homeowners, other residents, vendors, etc. that come into the office
- Maintains files, reports and related communications (hard copy and/or electronic)
- Researches and provides informational materials for returned mail and logs each item in the system on a daily basis
- Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox
- Runs appropriate postage for mail daily
- Distributes faxes to the appropriate mailbox daily
- Assists with office items including supplies, Xerox toners/drums, service calls, etc.
- Accept and handle client payments that come into the office and provide receipt of payment
- Sets up and arranges meetings, facilities and accommodations as required
- Writes professional e-mails as required
- Proofreads and edits materials to ensure high-quality communications
- All other duties as assigned
MINIMUM SKILLS AND QUALIFICATIONS
- Strong written and verbal communication skills
- Ability to work as part of a team while also being a self-starter
- Ability to work in a fast-paced environment
- Ability to take direction and constructive criticism
- Excellent data entry skills
- Shows initiative and needs minimal supervision
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Exceptional time management, prioritization and organizational skills
- Must be able to multi-task efficiently and effectively
- Positive attitude
- Customer service-oriented
- Ability to adapt to different personalities
- Ability to learn new software
- Required to work at a personal computer as well as be on the phone for extended periods of time
- Must be able to stand, sit, walk for extended periods of time
- Ability to lift or move 10-20 lbs.
Salary Description
$$17-18/hour
Job Summary
Full Time
$43k-56k (estimate)
05/25/2024
06/09/2024
tidewaterproperty.com
CALVERTON, MD
25 - 50
Private
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
Providing the clients with product and service knowledge.
02/20/2022: Colorado Springs, CO
The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.
12/29/2021: Roanoke, VA
The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.
01/13/2022: Santa Ana, CA
The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio
02/10/2022: Fresno, CA
Planning and making a schedule for the monthly meetings with the clients.
03/01/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
01/02/2022: Fargo, ND
Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
12/22/2021: Elkhart, IN
Review the job description for a Client Services Representative.
01/01/2022: Carson City, NV
The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
12/30/2021: Santa Rosa, CA
The representative may be seated at a desk or workstation, or they may be on the phone with clients.
02/17/2022: Knoxville, TN
Step 3: View the best colleges and universities for Client Services Representative.
