Assistant Community Manager for Eighteen Capital Group

Eighteen Capital Group is a national multi-family real estate company headquartered in Kansas City MO. Eighteen Capital Group currently owns and manages 6948 apartment units spanning across 33 properties in 11 states. We are a growing company focusing on specifically value-add multifamily housing investments.

Eighteen Capital Group is currently seeking an experienced Assistant Community Manager that radiates professionalism, that is hardworking, self-motivated, with excellent leadership capabilities to help develop and encourage a fantastic team.

Eighteen Capital Group offers highly competitive compensation and full benefit packages including medical, dental, vision, 401(k) with employer match and a generous PTO policy.

Primary Responsibilities and Objectives

• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, schedule billings, move-in/move-outs, etc.).

• Ensure that all monies due are collected.

• Assisting the Community Manager in gathering and compiling current market and economic information and preparing competitive and market analysis and market trends.

• Ensure that the electronic lease files are complete and that the lease and lease addendums are correctly executed.

• Maintain positive customer service attitude and provide world class customer service to all prospective and existing residents.

• Conduct inspections with residents at move-in/move-out

• Ensure that all service requests are recorded and communicated appropriately to service team manager or designee.

• Perform activities related to apartment rentals, move-ins and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in procedures by the companies and policies and procedures.

• Train and motivate on-site staff to achieve operational goals of assigned community.

• In the absence of the Community Manager, assume the responsibilities of that role until the Community Manager returns or other arrangements are made.

Essential Qualifications, Skills, and Education

• At least three years of related experience (leasing, sales, property management and general office),

• Knowledge of RealPage products preferred, including OneSite, Lead2Lease, and OpsTechnology.

• A clear understanding of all essential office equipment – fax machine, printer, PC, etc.

• Proficiency with Microsoft Office Suite and ability to quickly learn other software applications.

• Exceptional customer service abilities.

• Ability to communicate in a professional manner.

• Ability to handle conflict resolution with both resident and staff.

• Ability to prioritize, set, and meet deadlines.

MUST HAVE VALID DRIVER LICENSE

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person