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Call Center Representative
Founded in 2008, River City Mortgage is a full-service mortgage lender that serves customers in over 30 states. We have branches located from the east coast to west coast. Our headquarters, in Blue Ash, Ohio, houses our corporate functions as well as everything from the Call Center to the Closing Department.
At River City Mortgage we’re building more than a team. We’re a family who shares the same values and a drive to help each customer feel at home with their loan. We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Are you ready to do impactful work that truly means something? Join us as we continue build a culture of commitment, communication, and collaboration.
We are seeking a driven candidate to join the River City Mortgage family as a Call Center Representative.
A day in the life of a Call Center Representative:
Core Competencies:
Success Requirements:
Job Type: Full-time, evening opportunities available .
Compensation: $22-$34 /hour - includes bonus ( this is a 12-9pm shift only)
Company Benefits and Perks: We work hard to embrace an inclusive culture and encourage everyone at River City Mortgage to bring their authentic selves to work every day. We offer a variety of family-friendly benefits available to all our employees:
Job Location: Blue Ash, Ohio
Full Time
$35k-45k (estimate)
05/04/2024
05/20/2024
rivercitymortgagecompany.com
<25
The following is the career advancement route for CALL CENTER REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CALL CENTER REPRESENTATIVE, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CALL CENTER REPRESENTATIVE. You can explore the career advancement for a CALL CENTER REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.