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Town Country Credit Union
Stanley, ND | Full Time
$35k-42k (estimate)
2 Weeks Ago
Town Country Credit Union
Stanley, ND | Full Time
$35k-42k (estimate)
2 Weeks Ago
Town Country Credit Union
Minot, ND | Part Time
$30k-37k (estimate)
1 Month Ago
Town Country Credit Union
Kenmare, ND | Full Time
$31k-37k (estimate)
1 Month Ago
Member service representative
$35k-42k (estimate)
Full Time | Banking 2 Weeks Ago
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Town Country Credit Union is Hiring a Member service representative Near Stanley, ND

We're hiring a Part Time Member Services Representative in Stanley, starting pay $17.00 per hour with a salary review at 90 days.

What the Role Entails

Do you believe in providing the best service possible, are good with numbers and have cash handling experience? If so, you could be a great fit to join our team of Member Services Representatives (MSR).

The MSRs are the face of the credit union - the first, and sometimes only, people our members visit each time they come in.

We're looking for people who have a great sense for high quality customer service, cross-selling and being a positive member of the team.

MSRs are responsible for both paying and receiving transactions for members in person, via phone and through the mail. This includes processing deposits, withdrawals, loan payments, credit card payments, cashier's checks, money orders and cash advances, among other things.

At the end of each day, the MSR must balance his / her cash drawer, ensuring that all transactions have been completed accurately.

In addition to handling transactions, you'll also cross-sell credit union products and help solve member problems quickly and efficiently.

What we're looking for

Education equivalent to a high school degree with a minimum of one year related experience in a financial institution, or other cashier function required.

The MSR must have good oral and written communication skills, strong interpersonal skills, the ability to work with numbers, and good personal computer / keyboarding skills.

Hours will be varying shifts Monday through Friday.

Sound like a good fit? Apply today and join our mission to make a positive impact on all those we serve.

What it's like to work at Town & Country Credit Union

We're a team of about 160 employees spread across 11 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, our employees and our communities through offering some of the best products around coupled with great member service, generous employee benefits, and giving back to our communities.

We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education.

Working at Town & Country Credit Union comes with a number of benefits for full and part-time positions including :

  • Competitive compensation
  • $5 additional hourly pay for Saturday shifts for non-exempt staff
  • Paid holidays
  • Generous paid time off

Dress for your day" dress code

  • Health, dental and vision insurance
  • Life and disability insurance
  • Flexible spending program
  • Paid volunteer time
  • Tuition reimbursement
  • YMCA Corporate Membership Discount

Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more :

Job Posted by ApplicantPro

Last updated : 2024-05-15

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$35k-42k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

08/15/2024

WEBSITE

townandcountry.org

HEADQUARTERS

WEST FARGO, ND

SIZE

50 - 100

FOUNDED

1939

CEO

KEVIN KRAGNEF

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Town Country Credit Union

We're on a mission larger than finances to Positively Impact our members, employees, and communities. Town & Country is a growing credit union with a fun, fast-paced, and member-focused culture. We have locations in Minot, Fargo, West Fargo, Kenmare and Stanley, North Dakota. We believe in continual growth for our credit union and our employees. Thats why were proud to promote from within and help our employees build their careers at Town & Country. We believe providing meaningful value to our members is crucial to our success. Couple that with the best service we can provide and you have the ... recipe for very high member satisfaction. In fact, more than 95% of our members surveyed would recommend Town & Country to their friends or family! Interested in joining our mission-driven team? Check out our open positions here: www.townandcountry.org/about/careers. If you have questions about any of our positions, email HR@townandcountry.org. --------------------------------------------------------------------------------------- Town & Country Credit Union is insured by NCUA and provides Equal Housing Opportunity. Town & Country Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment solely on the basis of qualifications and ability without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, status with regard to public assistance or marriage, or any other protected class status as defined by applicable local, state or federal laws. (M/F/Vet/Disability/Sexual Orientation/Gender Identity) More
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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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