Job Description:

Greet pharmacy patients, answer pharmacy telephone, collect accurate patient information, and perform
cashier functions. While working under the Pharmacist’s direction, assure accurate medication dispensing to patients,
and work with high level of independence.

Educational Requirements:

Two to four years college or post-high school training required. Associates degree preferred. Relevant work experience may be substituted
for education.

Experience Required:

Experience with customer service and computer skills required. One year of experience working in a Pharmacy preferred Computer skills
required. Demonstrated math and reading skills required. Must be able to work with a level of independence and accuracy.

Professional Licensure/Special Skills and Certification Required:

Certified Pharmacy Technician
Certification and registration in the state of Massachusetts required. In
addition, must be Certified Pharmacy Technician under the standards of the
Pharmacy Technician Certification Board (PTCB).

Interpersonal Relationships/Organizational Expectations:

1. Commitment to providing health care to families in a medically underserved community.

2. Willingness to be flexible in the development of new methods of health service delivery.

3. Ability to deal with sensitive information in a highly confidential manner.

4. Effective communication skills, both oral and written, with patients, families, visitors,
co-workers, health care professionals, funders and other regulatory agencies.

5. Bilingual in English and another language appropriate to the health center’s patient
population preferred, but not required.

6. Ability to function independently with minimal supervision, and to plan, coordinate, and
carry out those tasks necessary to meet the job responsibilities.

7. Awareness of resources available within the health center to accommodate the needs of
patients.

8. Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective,
safe, patient-centered, culturally competent, equitable, and participatory
health care.

9. Processes personal health information in accordance with FHCW HIPPA policies and
procedures.

Supervisory Responsibilities:

None.

Reporting Relationship:

Reports to the Director of Pharmacy

EOE