DUTIES / ACTIVITIES:

Under supervision, is responsible for the repair and maintenance for all medical equipment, water systems and the physical plant in assigned facilities. Performs all repair and maintenance activities according to PLR policies and procedures, manufacturer's documentation, industry standards and local, state and federal regulatory requirements. Performs monthly Technical Quality Assessment and Process Improvement (QAPI) duties. Responsible for cost containment related to repair and maintenance.

CUSTOMER SERVICE:

• Responsible for driving the PLR culture through values and customer service standards.
• Responsible for outstanding customer service to all external and internal customers.
• Develop and maintains relationships through effective and timely communication.
• Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Perform and/or oversee repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant for assigned areas/facilities as recommended by the manufacturer and in compliance with PLR Clinical/Technical Services policies and procedures, industry standards and local, state and federal regulatory requirements.
• Document all repair and maintenance activity/repairs per applicable policies and/or procedures.
• Employee is required to work on high voltage equipment.
• Purchase and maintain inventory of service parts.

Orders medical supplies and arranges them in the storage room.

Completes inventory count and report monthly.

• Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
• Work with facility staff to ensure all regulatory and OSHA requirements are met.
• Perform water/dialysate sample collection and processing per applicable policies and procedures.
• Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
• Transport equipment and supplies as needed.
• Perform other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. The employee may be required to frequently lift items weighing up to 50 lbs. as high as 5 feet.

There is potential exposure to chemicals and infectious materials. Personal Protective Equipment (PPE) is provided by the company.

Available late at night or early morning to troubleshoot equipment.

EDUCATION:

• High school diploma or G.E.D. required.
• AA Degree in electronics / biomedical technology, or equivalent preferred.
• Biomedical Industry Technical Certification preferred.

EXPERIENCE AND REQUIRED SKILLS:

• Six months experience working in an industrial/medical technical setting or an AA Degree in electronics or biomedical technology preferred.
• Attend all technical training programs required by state/federal regulations and PLR policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to work a flexible schedule including nights, weekends and holidays.