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Restaurant Supervisor

Jasper Hotel

Fargo, ND | Full Time

$53k-74k (estimate)

1 Week Ago

Event Bartender

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Jasper Hotel

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Jasper Hotel

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$58k-75k (estimate)

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Restaurant Supervisor

Jasper Hotel Fargo, ND

$53k-74k (estimate)

Full Time 1 Week Ago

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Jasper Hotel is Hiring a Restaurant Supervisor Near Fargo, ND

Restaurant Supervisor - Position is Non-Exempt Reports to Director of Food & Beverage

Full-time position

WHAT’S IN IT FOR YOU

Rate of pay: $18 -$20 per hour DOE
Opportunity to continuously grow your career
Paid time off to volunteer in your community for the causes you care about
Strong sense of belonging through Opportunity, Equity, and Inclusion
Up to 50% Food and Beverage Discounts
Greatly discounted room rates for Aparium properties for you and your out-of-town guests Discounted pet insurance available through ASPCA to care for your best friend
401k participation available for full-time associates to grow your nest egg
All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurance

THE ROLE

The Restaurant Supervisor reports directly to the Director of Food & Beverage, while providing some insight to the Director of Food & Beverage.It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees,” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.

As the Restaurant Supervisor, you will assist in leading the Restaurant, Bar and In-Room Dining Service F&B Team to execute the daily breakfast, lunch, brunch and dinner services in our restaurant. The Restaurant Supervisor is expected to lead by example while spending much of the day engaging with your associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best.

A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary Team to execute your restaurant concept at a high level. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.

The Restaurant Supervisor will maintain and execute the Standards of Service for the Restaurant, assuring success for the member and guest experience.

WHAT YOU WILL DO

Uphold and model the company’s principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality

Actively assist in recruitment, training, scheduling, supervising, coaching, and motivation of all Restaurant, Bar and In-Room Dining Service F&B Team associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the Restaurant program

Ensure timely set-up of the dining room and adhere to F&B standards and guest requests through active communication with the F&B Department. Responsible for maintaining a strong guest and VIP relationship and ensuring all requests are communicated to staff

Work with the F&B team to effectively communicate all requests

Assist in managing inventory, control breakage/loss reduction of china, glass and silver related to restaurant services. Inspect and oversee the cleanliness and maintenance of all restaurant space, public areas, and service areas

Assists in Membership events as needed

Maintain regular communication with the Membership team and F&B Management team to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation

HOW YOU WILL LEAD

Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback

Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience

Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community

Become a subject matter expert in membership details and restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food & beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge

Demonstrates business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset

WHO WE ARE

Hotels done differently. It’s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.

Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo’s social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125rooms and features Rosewild Restaurant, a signature lobby lounge, and a café

WHO YOU ARE

You are excited and passionate about being a part of the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests; you value the work and

feedback from your colleagues as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our member’s expectations and demonstrating the Aparium difference.

You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.

WHAT YOU WILL NEED

Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
Minimum of five (5) years’ experience in restaurant service, with at least two (2) years’ experience in a leadership role
Must be proficient in Word, Excel and other applicable computer systems
Baseline-level knowledge, or ability to obtain, in reservations systems such as Opentable and Tock as well as POS systems such as Micros, Silverware and Lightspeed
Baseline-level knowledge, or ability to obtain, in reporting and inventory management tools such as Avero, Beverager and Accubar
Baseline understanding of excellent service, labor control, maintenance, merchandising and accounting Ability to obtain and/or maintain Alcohol Awareness certification (IPACT) and Food Handlers
Certification (ServSafe) within 30-days of hire
Thorough understanding of all food & beverage items offered, including ingredients, methods of preparation and proper service.
Baseline knowledge of wines and spirits
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, including nights, weekends, and holidays
Fluency in English both verbally and non-verbally
Ability to stand and walk for extended periods of time; push, pull, lift up to 50 lbs.
Must be able to work in extreme temperatures like freezers (-10* F) and kitchens ( 110* F), possible for one hour or more

Position Rate of Pay: $18.00 to $20.00 per hour DOE

Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.

Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state, or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-74k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

07/02/2024

WEBSITE

jasperhotel.com.au

HEADQUARTERS

Melbourne

SIZE

<25

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If you are interested in becoming a Restaurant Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

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The restaurant supervisor also handles any sort of problem that may arise within the restaurant so as to ensure customer satisfaction at all times.

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The restaurant supervisor oversees the process while simultaneously ensuring food quality, service and cleanliness standards are maintained throughout shifts.

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Ensure that all stocks and supplies are timeously requested, correct stock levels maintained stored under optimum conditions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Restaurant Supervisor jobs

The salary of a restaurant supervisor may vary depending on many different factors.

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A restaurant manager's duties vary from setting to setting and often depend on the employer.

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The restaurant manager manages the day to day operations of the restaurant.

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Maintain high standards of morale personal appearance of all staff.

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