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Campus Revenue Manager
$97k-140k (estimate)
Full Time | Arts & Culture
5 Days Ago
Mississippi Aquarium is Hiring a Campus Revenue Manager Near Gulfport, MS
Position Title: Campus Revenue Manager
GENERAL DEFINITION
The Mississippi Aquarium in Gulfport is seeking a dynamic and experienced On Campus Revenue Manager to oversee our ticketing and photo operations. This role is crucial in driving revenue and enhancing the overall guest experience at our world-class facility.
The primary role of the revenue manager is to maximize the businesses’ opportunity for revenue and profits. To do that, the revenue manager oversees compiling and analyzing data to make decisions regarding pricing. The revenue manager compiles data on the business as well as the competition.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage all aspects of the ticketing and photo operations, including staffing, scheduling, and performance management.
- Develop and implement strategies to maximize revenue generation through ticket sales, photo packages, and upselling opportunities.
- Ensure seamless guest experiences by overseeing ticketing processes, photo operations, and customer interactions.
- Own the management of the ticketing platform and point-of-sale system for photo operations.
- Work with Marketing Department to input new ticket product offerings.
- Analyze sales data, identify trends, and make data-driven decisions to optimize revenue streams.
- Collaborate with other departments to enhance cross-selling opportunities and maximize revenue potential.
- Maintain inventory control, pricing strategies, and promotional campaigns to drive sales and meet revenue targets.
- Provide leadership, training, and mentorship to a team of ten or more staff members, fostering a positive and high-performing work environment.
QUALIFICATIONS
- Bachelor’s degree in business, hospitality management, or related field.
- Minimum of 5 years of experience in a leadership role directly responsible for generating revenue, preferably in retail, food and beverage, or attractions industry.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Proven track record of leading teams of ten or more, achieving revenue targets, and driving business growth.
- Strong multitasking abilities and attention to detail in a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office Suite and experience with ticketing and POS systems is a plus.
TEAM REQUIREMENTS
- Safety & Security - All Team Members are required to adhere to all Mississippi Aquarium safety and security standards.
- Attendance & Appearance - To maximize the guest’s experience, all Team Members are required to adhere to Mississippi Aquarium standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality. Tattoos and piercings must be appropriate and in keeping with a professional image. Depending on the work area, management reserves the right to determine that tattoos will need to be covered during your shift.
- Sales & Guest Services - Our forward-thinking business model requires listening to and understanding the needs of our guests both internal and external. To that end, we must always be focused on the guest experience which is the key driver for return guest visitation and increased sales.
- Team Partnership - All Team Members are focused on supporting each other to complete the guest experience. Therefore, supporting, facilitating, and participating in activities that promote team effectiveness is vital to our organization.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employer for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Join our team at the Mississippi Aquarium and be part of an exciting journey to inspire conservation and connect people with the wonders of the ocean. Apply now to become our On Campus Revenue Manager and contribute to our mission of education, conservation, and entertainment.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Arts & Culture
SALARY
$97k-140k (estimate)
POST DATE
05/08/2024
EXPIRATION DATE
07/07/2024
WEBSITE
msaquarium.org
HEADQUARTERS
GULFPORT, MS
SIZE
25 - 50
FOUNDED
2018
CEO
BLAIR H JUSSELY
REVENUE
<$5M
INDUSTRY
Arts & Culture
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