Better Trucks is one of America's fastest growing start-up delivery companies. We've built a terrific team and we're looking to add to our existing talented and hardworking workforce.

In 2020, Better Trucks launched delivery services for online retailers and fulfillment centers, offering same day, next day and 2-day delivery. Our deliveries now take place in 25 metros across 15 states, with many more to come.

The guiding belief that drives everything we do at Better Trucks is the Never-Ending Pursuit of BETTER.

If you are looking for an opportunity to put your detail-oriented and organizational skills to use, then you are a great candidate for our Dispatcher position! As a member of the operations team, you are responsible for monitoring/optimizing routes for the Indianapolis metro, for Better Trucks Last Mile. You will be working in a fast-paced environment within a variety of metrics.

** Candidates should be ready to start **

** Paid Weekly **

** Opportunity for Growth **

Responsibilities:

• Monitor and optimize routes for the Indianapolis metro.
• Solve package issues as they come, and promptly.
• 1099 Driver scheduling
• Tracking packages at all times, as well as the status of each package (e.g., failed deliveries, age verification protocols, missing packages).
• Perform adequately by using a variety of metrics.
• Both physically and digitally checking delivery routes for quality
• Ensure proper coverage in regard to drivers.
• Working with delivery partners nationwide and in a professional manner.
• Processing, improvement, and implementation
• Monitoring the dispatch phone lines at all times.
• Proof of delivery photo (POD) auditing
• Scanning, labeling, and sorting

Qualifications:

• Minimum Age of 21.
• Must possess a valid Driver's License.
• Must undergo a background check.
• Must be able to both take and pass a drug test.
• Must possess the ability to multitask.
• Must possess the ability to work in a high-stress and fast-paced environment.
• Familiarity with technology used to track driver's and package status' is recommended.
• Must be familiar with how to use an application with GPS and camera capturing software.
• Familiarity with Microsoft Office, Excel, Google Sheets, mass texting platforms, etc.
• Delivery, logistics, and supply chain experience is preferred!
• Self-starting, proactive and takes initiative!
• Must possess strong critical thinking skills.
• Must possess strong interpersonal communication skills.
• Must always show up for work on time, and professionally.
• Must possess excellent memorization skills.
• Flexibility to work for a vastly growing company.
• Must be able to adapt to changes, as they come.
• Must be flexible to work any of the shifts outlined in this post.
• Must possess excellent accountability and empathy skills.
• Must treat ALL co-workers, delivery partners, and customers with utmost respect.
• Must portray excellent professionalism, effort, and teamwork.
• Leadership experience is a plus.
• Must be able to fulfil local pick-ups, by using a company vehicle.
• Must be able to lift 50-70lbs in excess.

Shifts (Full-Time):

• AM Shift: 7:00 AM - 3:30 PM
• PM Shift: 2:30 PM - 10:00 PM or whenever the work is done, and the last driver is off the road.
• Must be able to work both shifts and on a rotation.

Operational Days for Dispatch:

• Candidates must be adaptable and flexible to work any 7 days out of a week, even though we deliver Tuesday - Saturday.
• During peak season or if there are extreme spikes in volume, you may be asked to work on a Monday or Sunday

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Better Trucks strives to provide all employees with equal opportunities. The Company’s equal opportunity policy precludes discrimination and harassment based on, but not limited to, age, race, religion, sex, marital status, pregnancy, breastfeeding, parental or career status, political belief, industrial activity, sexual preference, gender identity and disability.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Home weekly
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Application Question(s):

• Are you available between the hours of 7:00AM and 10:00PM?

Education:

• High school or equivalent (Required)

Experience:

• Supply chain: 2 years (Preferred)
• Data entry: 2 years (Preferred)
• Dispatching: 1 year (Required)
• Customer Service: 2 years (Preferred)
• Package and Driver Dispatch: 1 year (Preferred)
• Logistics: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Indianapolis, IN 46241: Relocate before starting work (Required)

Work Location: In person