You haven't searched anything yet.
Who Are We?
Our passion for coffee makes SEB Professional North America a growing company!
We are in the professional coffee machine business managing three leading global brands : Schaerer, WMF, and Wilbur Curtis.
You can find our coffee machines in convenience stores, hotels, and restaurants worldwide. Chances are you have enjoyed a cup of coffee brewed by one of our products during your morning coffee run at McDonald’s, Dunkin Donuts, Starbucks, or Tim Hortons.
SEB Professional is a subsidiary of Groupe SEB, a large French consortium and the world’s largest manufacturer of cookware in more than 150 countries, with 33,00 employees and over €8,1 b in sales annually.
Notable brand names associated are Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, Arno, Emsa, All-Clad. Our Company operates in the Professional Coffee Machine division.
What you’ll do?
We are seeking a dynamic and experienced Call Center Customer Service Manager to lead our customer service team with passion and professionalism.
In this role, you will be responsible for overseeing the daily operations of our call center, ensuring that our customers receive unparalleled service.
This position offers a unique opportunity to drive customer satisfaction and loyalty while leading a team dedicated to excellence in a fast-paced and rewarding environment.
If you have a proven track record of management success and are ready to elevate our customer service to new heights, we would like to invite you to apply.
Salary Range : $100,000 $120,000
Key Responsibilities :
What you need to be successful in this role :
Physical Requirements :
Overview :
Why SEB Professional North America?
Whether working in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family.
Please ask your recruiter for additional details regarding our benefits.
Equal Employment Opportunity (EEO)
SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information, please see OFCCP Equal Employment.
Last updated : 2024-05-11
Full Time
$92k-128k (estimate)
05/09/2024
05/15/2024
seb-professional.com
Geneva, IL
<25
The following is the career advancement route for Contact center manager positions, which can be used as a reference in future career path planning. As a Contact center manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact center manager. You can explore the career advancement for a Contact center manager below and select your interested title to get hiring information.