Job Type

Temporary
Description
This is a temporary project position, expected to last a few months while current employee is on a leave of absence. This position is responsible for managing accounts receivable tasks including domestic invoicing based on prior day shipments, conducting collection calls to ensure timely payments, providing backup reception phone coverage during lunch hours, performing ERP data entry tasks, and utilizing basic Microsoft Office software for administrative functions. The role involves maintaining accurate records, assisting with customer inquiries, and supporting overall accounting and administrative operations.
What You'll Do as our AR Clerk:
Domestic Invoicing:

• Generate and prepare invoices accurately and promptly based on prior day shipments.
• Ensure invoices are sent to customers in a timely manner via email or mail.
• Verify invoice details against shipping records and sales orders.

Collection Calls:

• Place collection calls to customers for outstanding invoices.
• Follow up on past due accounts to facilitate timely payments.
• Maintain professional and courteous communication with customers during collection efforts.

Reception Coverage:

• Provide backup coverage for receptionists during lunch breaks or absences.
• Answer incoming calls, direct calls to appropriate individuals, and assist with basic inquiries.

ERP Entry Work:

• Use the company's Enterprise Resource Planning (ERP) system to record and update customer accounts.

Microsoft Office Skills:

• Utilize Microsoft Office applications (e.g., Excel, Word, Outlook) for various tasks such as creating reports, composing emails, and maintaining spreadsheets.
• Basic proficiency in Excel for tasks like data entry, sorting, and basic formula use.

Account Reconciliation:

• Assist in reconciling accounts receivable records to ensure accuracy. Investigate and resolve discrepancies in payments or invoices.

Reporting:

• Prepare and maintain reports related to accounts receivable status, aging, and collections activities.
• Provide regular updates on outstanding balances and collection efforts to supervisors.

Customer Service:

• Address customer inquiries related to invoices, payments, and account balances.
• Maintain positive relationships with customers while ensuring prompt resolution of issues.

Administrative Support:

• Assist with filing, scanning, and organizing financial documents.
• Collaborate with other team members on ad-hoc tasks or special projects as needed.

Compliance and Documentation:

• Ensure compliance with company policies and procedures related to accounts receivable. Maintain accurate documentation of all transactions and communications.

Requirements
What You Bring as Our AR Clerk:

• Microsoft Office Skills - Utilize Microsoft Office applications (e.g., Excel, Word, Outlook) for various tasks such as creating reports, composing emails, and maintaining spreadsheets.
• General Computer skills working in an ERP system.
• Basic accounting experience

Founded in 1972, Drum Workshop, Inc. is a family-owned and operated musical instrument company best known for designing and manufacturing award-winning drums, pedals, hardware, and accessories. Drum Workshop manufactures, markets, and distributes an iconic portfolio of brands including DW® Drums and Hardware, PDP®, and Latin Percussion®. DW's wide range of products have earned their reputation as The Drummer's Choice and are endorsed by many of the world's top artists including Chad Smith, Sheila E., Mick Fleetwood, and Dave Grohl among others. For more information, visit DWDrums.com.
We continually strive to elevate the artform of drumming in the world. It is our mission to educate, enhance, and help unify the drumming community - from beginners to professionals.
We believe we can make a difference and that difference begins with our team members. Honesty, innovation, passion, education, and excellence are important to us. We celebrate diverse musical expression and creativity with our instruments, and value the same diversity in our people.
This is an onsite position located in Oxnard, CA.
Pay Range is $19-20 hour. DOE