At NEI Global Relocation, we partner with corporate clients to assist their relocating families within the United States and Globally. Our extensive industry knowledge, operational expertise, and continued focus on the human elements of relocation have consistently earned NEI Global Relocation recognition as one of the top relocation and assignment management companies in the industry.

Job Summary:

The Customer Service Associate is responsible for answering incoming calls and directing callers to their party in a professional, timely and accurate manner, in addition to other office functions. They also will perform various HR administrative functions and assist the HR team as needed.

Essential Functions:

• Answer incoming calls and properly route the calls within the appropriate timeframe
• Greet all guests politely and professionally
• Identify NEI Support requests and take action to forward emails and calls when a team member is absent
• Issue, update, and deactivate badges for building access
• Manage the company mail distribution process
• Reasonable and reliable attendance and timeliness when reporting to work and completing work
• Interact well with others

Other functions:

• Order food, milestone awards, gifts, etc. on behalf of the company
• Update Intranet as needed
• Other duties as assigned

Education/Experience/Qualifications:

• High school diploma
• Experience with Microsoft Word and Outlook, as well as general database use
• Experience with multi-line phone system

Required Skills / Abilities:

• Organized and manage multiple priorities
• Flexible and willing to take on additional tasks as needed
• Self-motivated
• Dependable
• Team player

EEO / AAP Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Omaha, NE 68164: Relocate before starting work (Required)

Work Location: In person