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SUMMARY
Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Maintains above average NSSI score
Writes complete sales orders and processes paperwork in accordance with dealership policies
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction. Strives to exceed the group Customer Viewpoint score.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
Logs all efforts with proper sourcing on OTDB logs
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Follows the dealership’s sales process at all times:
Attends sales meetings.
Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, safe guarding of customer information, etc. Please refer to the Employee Handbook for further detail.
Complete all required HR training modules in KPA
Complete all required certification courses respective to position.
Maintain a valid driver’s license and immediately inform management of any changes in its status.
Maintain a professional appearance. ie: a high level of personal grooming, hygiene, and uniform appearance. See Employee Handbook for more detail.
MARGINAL DUTIES
Marginal Duties include the following. Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
CERTIFICATES, LICENSES, REGISTRATIONS
State Sales License
Valid Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The sales person works both indoors and out. Moving about the dealership facility and lot to communicate with salespeople, managers, and customers. S/he works closely with F&I department to transport paperwork and to discuss sales. Weekend, evening, and holiday hours will be required. Will go on test drives.
NOTE: This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job , the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments).
Full Time
$98k-132k (estimate)
05/07/2024
05/20/2024
championdodge.com
Mobile, AL
<25
Wholesale
The following is the career advancement route for AUTOMOTIVE SALES CONSULTANT positions, which can be used as a reference in future career path planning. As an AUTOMOTIVE SALES CONSULTANT, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary AUTOMOTIVE SALES CONSULTANT. You can explore the career advancement for an AUTOMOTIVE SALES CONSULTANT below and select your interested title to get hiring information.
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Quotes from people on Automotive Sales Consultant job description and responsibilities
A sales consultant needs to be comfortable and articulate when delivering a persuasive presentation or a product demonstration.
03/05/2022: Fort Wayne, IN
An Automotive Sales Consultant sells vehicles on behalf of a dealership or car lot and tries to persuade visiting customers of the benefits of buying or financing one of their vehicles.
01/01/2022: Eugene, OR
An auto sales consultant sells used and new automobiles, and typically works at a car dealership.
01/29/2022: Lake Charles, LA
Auto Sales Consultants try to convince customers to consider a purchase or lease by offering them test drives, explaining vehicle benefits and clarifying financing options.
12/29/2021: San Antonio, TX
Sales consultants must be able to communicate effectively and persuasively with clients, prospects and colleagues.
02/08/2022: Tuscaloosa, AL
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Career tips from people on Automotive Sales Consultant jobs
A sales consultant should always keep a smile on his face, which should be done without many efforts.
02/02/2022: Dothan, AL
Having knowledge of the product can help sales consultants to work out effective strategies to sell them better.
03/14/2022: Troy, NY
Previous sales education and training would also be a definite bonus.
12/21/2021: Pittsburgh, PA
That's because consultants are paid mostly by commission, which represents around two-thirds of their take home pay.
12/20/2021: Stamford, CT
Be a product knowledge expert, technical consultant, and content creator throughout the sales cycle.
02/07/2022: Asheville, NC
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