Position Summary:
The Designated Shift Leader (DSL) is an hourly front of house teammate who assists the
management team with the opening, closing, and overall operation of the restaurant. The DSL
ensures all guests are provided with prompt and friendly service according to our Flat Top Grill
standards. The DSL assists fellow teammates to ensure overall guest satisfaction while working
as a member of the management team.
Skills, Duties, Responsibilities & Requirements:
✓ Assist in leading daily shift meetings and be knowledgeable of any upcoming specials,
events, menu changes, weekly focuses, etc. as dictated by the management team.
✓ Perform management duties such as cash handling, food line checks, store walk-through,
food and cooler temperature logs, etc.
✓ Make sure all standard operating procedures are being followed at all times
✓ Act as the manager on duty when there is no salaried manager in the building and as a
support manager when there is
✓ Assist teammates with any guest issues; perform appropriate discounts (Student,
birthday/email club, etc.)
✓ Handle all teammates issues and inquiries during your shift as needed.
✓ Handle all guest issues and inquiries during your shift as needed.
✓ Handle all vendor issues and inquiries during your shift as needed.
✓ Understand the flow of business, scheduling, and move teammates around as necessary.
✓ Understand the projections and budgets and how to execute a shift to meet these goals.
✓ Oversee all daily, weekly, and running side work and any additional projects or
responsibilities as given by the management team are completed in a timely fashion
✓ Run closing reports at the end of night and update the P&L
✓ Perform any additional projects or duties to assist the management team as assigned
✓ Assist in food and liquor purchasing and inventory as needed
✓ Assist host or hostess by answering phones to take reservations and answer guests’
questions, assist in greeting, seating, and thanking guests.
✓ Assist servers and bartenders in greeting guests, running drinks or food, taking payment,
or pre-bussing their tables.
✓ Assist the back of house teammates by maintaining the Fresh Food Line, expedite bowls
by the grill, and assisting the dishwasher as needed.
✓ Delegate tasks to teammates to inspire a teamwork-related environment.
✓ Make occasional deliveries or complete random errands, such as picking up supplies
from a local business.
✓ Perform general physical activities including extended use of your arms, legs, and body;
may include climbing, lifting up to 50lbs, balancing, moving, and bending.
✓ Ability to remain active and on your feet throughout the duration of your shift
✓ Ability to work in a fast-paced, high-volume setting
✓ Food Handler’s Certificate (ServSafe)
✓ Basset Certification
✓ Any additional certificate that may be required in the employers’ city, state, county, etc.
✓ Must pass a Background Check
✓ Must pass an E-Verify screening
✓ Must pass Drug Screening
✓ Embodies Flat Top Grill’s Core Values and Culture

Flat Top Grill Job Description: Designated Shift Leader

We Offer:
✓ Flexible scheduling; part-time and full-time
✓ Medical benefits after 12 months, minimum 30 hours average/week
✓ Paid time off after 1 year for every 6 months, minimum 35 hours average/week
✓ Critical Illness and Accident Insurance, no minimum
✓ Discounted Shift Meal
Our Story

At Flat Top Grill, we believe each meal should be memorable. Feisty flavors. Stand-up-and-
shout textures with ingredients so fresh, your momma will smack them. You're our guest. You

decide. Shouldn't your meal be prepared precisely to your tastes and preferences, whether you
are paleo, vegan, nut-allergic, gluten-free or just plain hungry? We think so. Our enthusiastic cast
of characters will make sure you've got what you need, just how you like it—from our
homemade sauces to our signature Roti bread. At Flat Top Grill, they grow it, you choose it, we
cook it. C'mon in. Grill's on!
Disclaimer
All Flat Top Grill Job Descriptions are subject to change at any time with or without notice.
Home Office Management and Regional Directors retain the right to assign or reassign duties at
any time and this job description does not limit the tasks that may be assigned.

Job Types: Full-time, Part-time

Pay: $19.00 - $20.00 per hour

Expected hours: 30 – 35 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Do you know how to use Microsoft Office?

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 2 years (Preferred)
• Restaurant Experience: 2 years (Preferred)

License/Certification:

• Liquor License (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person