HOLU

Asian Steakhouse

2101 S Jefferson Street

Chicago, IL 60616

management@holuchicago.com

Derived from the Chinese Pinyin word “huo lu”, meaning fire pit, HOLU is a modern Asian steakhouse featuring the world’s finest meat — including USDA Prime beef, dry aged in-house with Himalayan pink salt, as well as snow aged Japanese A5 Wagyu, Australian Wagyu, North American Wagyu and more. Complemented with sustainable seafood and organic, locally sourced vegetables, omakase-style menus are prepared on a smokeless, ceramic charcoal grill. The bar highlights thoughtfully curated, progressive cocktails as well as select wine, spirits, sake and beer.
Many steakhouses rely on recipes and sauces or marinades. By contrast, at HOLU, all meats are cut and trimmed in our kitchen and cooked without any marinades on our tabletop Japanese grills. This technique allows their natural flavors to come alive as guests watch their meats expertly cooked to their desired temperature. The ceramic charcoal performs similarly to real charcoal by using heat radiation instead of naked flame while maintaining complete control of meat temperature and humidity. This differentiator allows the protein to finish perfectly browned on the outside and tender on the inside. It is a healthy, clean and delicious way to prepare meats of the most superb quality.

MAÎTRE D'

RESPONSIBILITIES

Accountable for all aspects of a guest’s dining experience while providing exceptional guest service and exceeding guest expectations.

The Maître D’ is a supervisor roll and is part of the management team.

• Represent and communicate on behalf of ownership/ management
• Follow guest steps of service
• Answer phone, confirm reservations
• Check voice mail daily
• Manage house iPhone for Instagram content
• Manage and stock podium, business cards, mint
• Monthly beverage inventory
• Manage, Count & Communicate daily tips
• Manage reservations special requests
• Maximize and rotate guest seating
• Opening, mid-shift, and closing procedures completed in a timely manner
• Issue Gift Cards
• Manage menu pars levels including; dinner, wine list, dessert, beverage
• Manage bar requisition sheet/ supplies
• Manage guest coat check system
• Assign and manage server sections floor plan
• Assign seated / plotted large parties
• Supervise opening & closing side work Front of house team
• Captain, server assistants, bar tender, kitchen waiter
• End of Shift Recap to Ownership & Management via email
• Cover Count
• Walk-ins
• Re-cooks
• Complaints
• Praises
• VIPS
• Notes
• 86’D ITEMS

QUALIFICATIONS

• At least 3 years of experience
• OpenTable knowledge
• Toast Point of Sale knowledge
• Wine Knowledge preferred
• Spirits Knowledge preferred
• Fine dining experience preferred
• Steakhouse experience preferred
• Asian concept experienced preferred
• Maintain required health, sanitation, and alcohol service certificates
• Ability to work in a fast-paced environment
• Interpersonal skills
• Positive attitude
• Ability to multi task
• Ability to manage pressure
• Ability to communicate effectively
• Ability to Lead service staff by example
• Operates Costs Conscious
• Manages Table Checks, reservation dining times

REQUIREMENTS

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds 
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals 
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces 
• Ability to bear exposure to hot and cold environments 
• Highly professional and polished appearance

HOLU is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.