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Description
Core Behavioral Values: Community, Engagement, Quality, Responsibility, Integrity. These values are based upon our culture and our commitment to the community and are critical to support the mission of the organization.
Job Summary:
Our Customer Service Representatives (CSRs) are our face to the customer and are empowered and encouraged to own the ‘Customer Experience’. The CSR is ultimately responsible for supporting our customers through servicing accounts, accepting loan payments, and cashing checks. We also empower and encourage our CSRs to promote FSB products and services to existing customers, as well as refer new customers.
Our CSR II has the added responsibility of working with Customers and internal business partners to handle the consumer loan life cycle through from beginning to end, including soliciting applications, interviews, documentation preparation, all for ultimate loan closing.
Essential Functions:
Requirements
Success Competencies:
Minimum Requirements (education and experience):
High School diploma or equivalent, plus a minimum of 2 years of Banking experience is required.
Work Conditions:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. First Seacoast Bank is an Equal Opportunity Employer and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender identity, color, pregnancy, religion, national origin, sexual orientation, marital status, disability, genetic information, age, protected veteran or military status, or any other basis protected by law. Disabled applicants requiring reasonable accommodation in the application and/or interview process should notify the Human Resources Department via email hr@firstseacoastbank.com or phone at 800-462-2265.
Full Time
$35k-44k (estimate)
09/09/2022
05/27/2024
firstseacoastbank.com
Dover, NH
The job skills required for Customer Service Representative II include Customer Service, CSR, Products and Services, Initiative, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.