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KALSEE Credit Union is Hiring a Collection Specialist Near Portage, MI
Description
The Collections Specialist plays a crucial role in managing and recovering outstanding debts owed to the credit union. The Collections Specialist supports the department in delinquency control. The ideal candidate will have excellent communication skills, be detail-oriented, and possess a strong ability to negotiate and problem-solve.
- Collectors main responsibility will be to follow up on past due accounts, by phone, letter, text or email. All collection efforts will be noted in the Tracker screen on the system.
- Notify co-signers of delinquent accounts regarding delinquency status.
- Skip trace accounts according to established practice.
- Review status of delinquent accounts and initiate collection action.
- Prepare paperwork for Bankruptcy, repossession, small claims or legal action on accounts as requested by Collection Manager/Vice President.
- Complete file maintenance as needed on Judgement accounts and charge off loans.
- File disability/Life claims as needed for members.
- Process garnishments as received in a timely manner.
- Review all activities for compliance with established policies, procedures and regulations. Regulations include but are not limited to: Bank Secrecy Act / Anti-Money Laundering / Office of Foreign Assets Control regulations.
- Participate in annual training as required by the BSA/OFAC Compliance Officer
- Perform other duties as requested
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Requirements
- Previous experience working in customer/member service required
- Previous collections experience preferred
- High School Diploma or equivalent required
- Skill in aptitude for detail work
- Ability to relate to members effectively
Job Summary
Full Time
Banking
$37k-47k (estimate)
05/10/2024
07/09/2024
kalsee.com
KALAMAZOO, MI
50 - 100
1954
Private
CRIS LYTLE
<$5M
Banking
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The job skills required for Collection Specialist include Communication Skills, Bankruptcy, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection Specialist positions, which can be used as a reference in future career path planning. As a Collection Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Specialist. You can explore the career advancement for a Collection Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.
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